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UVJETI I ODREDBE

NARUDŽBA

  • Narudžbenicu je obavezno poslati e-poštom.

  • Molimo kontaktirajte nas ako ne primite nikakvu potvrdu narudžbe u roku od 5 radnih dana od datuma predaje narudžbe.

  • O svim izmjenama narudžbe potrebno je obavijestiti u pisanom obliku unutar 5 radnih dana od primitka potvrde narudžbe.

  • Ako se nakon tog razdoblja ne primi nikakva komunikacija, pretpostavit ćemo da je narudžba prihvatila uvoz dozvola (PI) bez potrebe za revizijom.

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UVJETI PLAĆANJA

  • Za brzu kurirsku službu: samo gotovinsko plaćanje.

  • Za kontejner: telegrafskim prijenosom (T/T) od 50% predujma prije početka proizvodnje i dugotrajnog plaćanja nakon što se e-poštom i kurirom pošalje tiskani primjerak teretnice (BL). O svim posebnim uvjetima plaćanja dodatno ćemo razgovarati.​​

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MINIMALNA KOLIČINA NARUDŽBE

  • Veleprodajna zbirka: 60 komada/5 tuceta (mješoviti artikli)

  • Prilagođeni dizajn: 60 komada svaki model

  • Tekstil: 4 role

  • Tiskano po narudžbi: 20 000 jardi po motivu (uključuje 3/4 boje)

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CIJENE

  • Free/Freight On Board (FOB) cijena, vrijedi samo za narudžbe punih kontejnera.

  • Cijene ne uključuju dokumente i troškove ovjere.

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PAKIRANJE I OZNAČAVANJE

  • Kahayan Emerald može ispuniti sve standardne zahtjeve kupaca za označavanje i pakiranje. O svakom posebnom zahtjevu treba dodatno razgovarati.

  • Također ćemo našim kupcima pružiti fotografije i videozapise visoke rezolucije njihovih proizvoda za sve promotivne potrebe. Primjenjuju se T&C.

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POŠILJKE

  • Puni kontejnerski utovari (FCL): Cijene su FOB, troškove rukovanja i lokalne logističke troškove plaća kupac.

  • Utovar manje kontejnera (LCL): Ako kupac zatraži kombiniranu pošiljku s drugim dobavljačima, možemo pomoći u dopremanju robe na traženu lokaciju. Za to će kupac platiti troškove rukovanja i lokalne troškove transporta.

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JAMSTVO I ZAHTJEVI

  • Nakon što je prodaja konačna, vaša će narudžba biti pažljivo obrađena i zapakirana.

  • ​ Troškovi dostave se ne vraćaju. Povrati neće biti prihvaćeni bez prethodnog odobrenja.​

  • Reklamacije na prirodnost proizvoda se ne prihvaćaju.

UVJETI KATEGORIJE

VELEPRODAJA

  • Minimalna narudžba za kolekciju: 60 komada / 5 tuceta (mješoviti artikli)

  • Besplatne naljepnice i ručne oznake: Minimalna narudžba 60 komada / 5 tuceta (svaki 1 dizajn)

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  • Etikete i ručne oznake Minimalna narudžba

      . Oznake: 1000 tuceta (uključuje montažu)
      . Ručne oznake: 100 tuceta

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  • Naljepnice i oznake za ruke  Cijena (uključujući 2 boje i 1 logo)

      . 1000 desetaka - 128 dolara
      . 500 desetaka - 100 dolara
      . 200 desetaka - 90 dolara
      . 100 desetaka - 75 dolara

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PRILAGOĐENI DIZAJN

Ovdje se mogu izraditi sve vrste odjeće, od uniformi, svakodnevne odjeće, hidžaba, muslimanske odjeće, od svečane do neformalne i mnoge druge.

  • Minimalna narudžba: 60 komada / 5 desetaka (svaki 1 dizajn)​

  • Usluge uključuju:
    CMT (Cut Make Trim)
    Usluge šivanja/krojenja s dizajnom i materijalima koje osigurava klijent.
    Izvodimo samo tri glavna procesa kao što su:
    . Proces krojenja materijala (kroj) dok nije spreman za šivanje, uključujući mjerenje tkanine i dodavanje broja veličine.
    . Zatim se temeljito provodi proces krojenja materijala (make) kako bi se stvorio konačni proizvod.
    . Proces podrezivanja (trim) kao i provjera (QC) kako bi se osiguralo da nema preostalih niti pričvršćenih. U ovom završnom procesu također se provodi bojanje, glačanje, etiketiranje i pakiranje.
    ODM (proizvođač originalnog dizajna)
    Usluge šivanja/krojenja s uzorcima i materijalima pripremljenim prema specifikacijama koje smo specificirali.

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  • Proces naručivanja
    . Pripremite nacrt dizajna
    . Konzultacija željenog materijala i dizajna
    . Izrada krojeva i uzoraka
    . Provjerite rezultate uzorka
    . Narudžbe
    . 50% akontacije
    . Pokrenite proizvodnju

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  • Uvjeti korištenja

    1. Uzorak: Klijent treba pripremiti sliku/dizajn koji želi. To može biti fizički uzorak ili fotografija. Nakon toga ćemo ga obraditi da napravimo uzorak.
    2. Uzimanje uzoraka
    . Dajemo materijalne zahtjeve za uzorke, ali možemo koristiti materijale koje je dostavio/pripremio klijent.
    . Cijene uzoraka počinju od 32 USD, ovisno o vrsti proizvoda (uključuje dostavu).
    . U naknadu je uključena najviše 1 revizija. Za daljnje revizije naplaćuje se dodatna naknada.
    3. Materijal
    . Isporučujemo i prihvaćamo zahtjeve za materijale po želji klijenata.
    . Možemo koristiti materijale koje je naručitelj dostavio/pripremio.
    4. Veličina: Odredbe za broj veličina koje se mogu naručiti po dizajnu su 2/3 veličine za 10 komada (ovisno o dizajnu).
    5. Boja: Broj boja koje se mogu naručiti po dizajnu = 1 boja = 10 desetaka.
    6. Proizvodnja
    . Proizvodnja počinje nakon što su uzorci proizvoda dogovoreni s naručiteljem i dostupni potrebni materijali.
    . Vrijeme izrade traje cca 10-14 radnih dana nakon dogovora narudžbe.
    . Klijenti mogu naručiti već pripremljene oznake/naljepnice.
    7. Plaćanje
    . Klijenti trebaju uplatiti 50% akontacije prije početka proizvodnje.
    . Klijent je dužan platiti cijeli proizvod prilikom isporuke.
    . Teretnica će biti poslana nakon što klijent izvrši plaćanje.

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TEKSTIL

  • Minimalna narudžba: 4 rolne

  • Zašto Kahayan Emerald Textile?
    . Osiguranje kvalitete
    . Najbolja cijena
    . Unikatna tkanina
    . Sigurnost zaliha

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  • Vrsta tkanine
    . Kap Pleteni
    . Wave Knitted
    . Minor Pleteni
    . Crtica pletena
    . Prozirna bora
    . Đumbir Pleteni
    . Pletena rebra
    . Pleteni vafli
    . Red Pleteni
    . Svileni saten
    . Prvobitno ronjenje
    . Sakura
    . Lane Misty
    . Pleteni slojevi
    . Proljetni pamuk
    . Meke bore
    . Vunene palačinke
    . Shakila (pamučna svila)
    . Keper Poplin
    . Rayon Twill
    . Rayon 30-ih
    . Pletena od viskoze
    . Snijeg Pleteni
    . Rayon Spandex
    . Lane Pletene
    . Samt pleteni

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  • Kako naručiti
    1. Odredite vrstu tkanine koja vam je potrebna
    2. Kontaktirajte nas: Nakon što odredite vrstu tkanine koja je potrebna, kontaktirajte nas kako biste dobili potpunije informacije o proizvodu i informacije o tome kako naručiti.
    3. Napomena o narudžbi / Katalog o narudžbi : Nakon toga, kada vaše potrebe za tkaninom budu kompletirane, izdat ćemo napomenu o narudžbi u kojoj ćemo objasniti cijenu i količinu vaše narudžbe, ili također možete naručiti katalog od nas unaprijed za praktičan dodir .
    4. Plaćanje i dostava
    . Nakon što je narudžba ispravna, proces plaćanja će se nastaviti na račun.
    . Nakon naše potvrde plaćanja, narudžba se šalje na odredište po vašem izboru.

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TISK NA SATENSKOJ SVILI/TISKAN PO NALAZI

  • Minimalna narudžba: 20.000 jardi/18.300 m/60.000 stopa.

  • Prednosti
    . 5.000 jardi po motivu (uključuje 3/4 boje)

      _cc781905-5cde-3194f38bad.bb3b Kreirajte tkaninu koju volite s raznim motivima

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  • Kako naručiti
    . Konzultacije s nama.
    . Izrada grafičkih rješenja za tkanine.
    . Izrada prodajnih naloga.
    . Faktura 50% avansa.
    . Dostava tkanine na vaše odredište.

  • Do you ship internationally?
    We do ship to other countries on the basis of the order quantity & other requirements.
  • Do you manufacture your products locally?
    No, our company provides export services for clothing suppliers.
  • What are the popular types of Kahayan Emerald company exports?
    Our company specializes in exporting high-quality, fashionable bulk apparel such as T-shirts, Polo Shirt and Blouses.
  • What services does Kahayan Emerald offer?
    We offer bulk apparel, including wholesale collections that can be relabeled under your brand name. We also provide a range of additional services, such as embroidery, printing, and custom designs, that can be tailored to customize your clothing items. Additionally, we offer textiles, as well as OEM, ODM and CMT services.
  • What is the minimum order quantity?
    Here are our minimum order quantities for each product: WHOLESALE: Collection Minimum Order: 60 pcs / 5 dozens (mixed items) Minimum Order of 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags* CUSTOM DESIGN: Minimum Order: 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags*
  • Can I request for a sample before placing an order?
    Yes, you can request a sample from us. We offer samples for a nominal fee, which will be credited towards your final order amount. To request a sample, please provide us with the product details including the design, color, size, logo design, etc., as well as the order quantity, shipping destination, and payment information. Please contact us and we will be happy to assist you with your sample request.
  • How many days for sample processing?
    The processing time for samples is typically 7 working days.
  • What is the average turnaround time for an order?
    The turnaround time for an order varies depending on the quantity and complexity of the order. However, we strive to deliver orders within 4-6 weeks from the time of order confirmation.
  • Can you provide custom packaging?
    Yes, Kahayan Emerald can provide all of customers' standard labelling and packaging requirements. Any special request should be discussed further.
  • How long does it take to produce and deliver?
    The production time for orders varies depending on the quantity and complexity of the order. However, we typically provide a delivery time of 60-90 days from the time of order confirmation.
  • What is your policy for defective or damaged items?
    At Kahayan Emerald, we strive to ensure that all of our products meet our high standards of quality and are carefully inspected before they are shipped. Please note that returns will not be accepted without prior approval. Additionally, complaints concerning the natural character of the products (e.g. variations in color, texture, or pattern) are not accepted, as these are a normal part of the production process for handmade and artisanal products. Please also note that shipping charges are not refundable.
  • What is your policy for returns and cancellations?
    Our policy for returns and cancellations will be outlined in the sales agreement. We generally do not accept returns or cancellations for custom-made products.
  • How do I place an order?
    Wholesale: You can place an order on our website, and we will receive it. We will be in touch soon to arrange the details, payment, and delivery. Custom design: Prepare a design draft. Consult with us about the desired material and design. We will make patterns and samples for you to check. Once you are satisfied with the sample results, you can place your order with us. Noted: Purchase Order is mandatory to be sent by email. We require a 70% advance payment before we start production. Please contact us if you do not receive any order confirmation within 5 business days from the date of placing your order. Any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. If no communication is received past this period of time, we will assume that the order has accepted the Permits Import (PI) with no revision needed.
  • What information do I need to provide when placing an order?
    When placing an order, you will need to provide the following information before check out in our website: product details (design, color, size, etc.), order quantity, shipping destination, and payment information.
  • How can I make payment?
    We accept payment through By Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
  • Can I make changes to my order after it has been placed?
    Yes, you can make changes to your order after it has been placed, any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. Please contact us as soon as possible to make any necessary changes.
  • How will I be informed about the status of my order?
    We will keep you informed about the status of your order through regular updates via email and phone. You can also log in to your account to check the status of your order at any time.
  • What are Kahayan Emerald payment terms?
    We refer to payment through FOB (Free on Board) payment terms, which means that the buyer is responsible for paying for shipping and any related costs once the goods have been loaded onto the shipping vessel. Our standard payment terms are Net 30, which means that payment is due 30 days after the invoice date.
  • What are the payment options available from Kahayan Emerald?
    We accept payment through Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
  • How much of the payment is required upfront?
    The amount of payment required upfront will depend on the type of shipment and the payment terms agreed upon. For Express Courier shipments, we require cash payment only. For container shipments, we require a telegraphic transfer (T/T) of 50% advance down payment before the start of production, with the balance due before shipment. After we email and courier a hard copy of the Bill of Lading (BL), the remaining balance payment is due. We understand that each shipment may have unique requirements, so we are open to discussing any special payment terms that may be needed. We are committed to ensuring that our payment terms are clear and transparent, so please do not hesitate to contact us if you have any questions or concerns about payment requirements.
  • Are there any additional fees or charges that I should be aware of?
    Additional fees or charges, such as shipping, handling, and customs duties, may apply and will be outlined in the sales agreement.
  • What is your policy for late payments?
    Our policy for late payments will be outlined in the sales agreement. Late payments may result in interest charges or the suspension of production and shipping.
  • Will I receive a receipt or invoice for my payment?
    Yes, you will receive a receipt or invoice for your payment. This document can be used for accounting and tax purposes. Additionally, if you require any additional import documents, please let us know and we will do our best to provide them to you.
  • Is there a discount available for early payment or larger orders?
    We offer a discount for larger orders, and we will provide you with the details before or after you place your order.
  • Who pays for shipping?
    In FOB (Free on Board) terms, the buyer is responsible for paying for the cost of shipping the goods from the port of origin to the destination port. This means that the buyer is responsible for arranging for and paying for the shipment of the goods, including any transportation costs, insurance, customs fees, and other expenses. The seller is responsible for delivering the goods to the port of origin and loading them onto the shipping vessel. However, once the goods are loaded onto the vessel, the buyer assumes all responsibility and liability for the shipment until it reaches its final destination. If you have any questions or concerns about shipping or shipping costs, please contact us for more information.
  • Is it Kahayan Emerald's responsibility to arrange the shipment?
    Both the buyer and Kahayan Emerald can arrange the shipment. The specific arrangements for shipping will depend on the agreement reached between the two parties, and may vary depending on the nature of the goods being shipped, the distance involved, and other factors. If the buyer arranges the shipment, they will be responsible for coordinating with a shipping provider, arranging for transportation, and paying for shipping costs. If Kahayan Emerald arranges the shipment, we will work with our trusted shipping partners to ensure that your goods are delivered safely and on time. We will also provide you with all the necessary information and documentation related to the shipment. If you have any questions or concerns about shipping or shipping arrangements, please contact us for more information.
  • What is the mode of transportation shipments?
    We offer two main modes of transportation for our shipments: air freight and sea freight. Air freight is the fastest and most reliable option for shipping small to medium-sized orders, particularly those that are time-sensitive or have specific delivery requirements. Air freight is ideal for orders that need to be delivered quickly, as shipments can be scheduled on regular flights and delivered within a matter of days. However, air freight can be more expensive than sea freight, particularly for larger orders or those with heavier items. Sea freight is the most cost-effective option for shipping large orders, particularly those with heavy or bulky items. Sea freight can accommodate large quantities of goods and offers lower shipping rates than air freight, making it ideal for customers who are looking to save on shipping costs. However, sea freight is typically slower than air freight and can take several weeks to reach its destination, particularly for international shipments. We work with a range of trusted shipping partners to ensure that our customers receive their orders as quickly and efficiently as possible, regardless of the mode of transportation chosen.
  • What is the average lead time for shipment?
    The average lead time can vary depending on the nature of the goods being shipped, the distance involved, and other factors. Generally, once the order is confirmed and payment is received, we will work to prepare your shipment and arrange for transportation. Estimated delivery times will depend on the destination, but we can provide you with some estimated delivery times to popular destinations: AIR FREIGHT Singapore: 2-4 working days Malaysia: 3-5 working days Japan: 3-6 working days China: 3-7 working days South Korea: 3-7 working days Australia: 4-6 working days United States: 5-8 working days United Kingdom: 5-8 working days Germany: 5-8 working days SEA FREIGHT FCL Singapore: 1-3 days Malaysia: 2-4 days Japan: 7-14 days China: 10-14 days South Korea: 10-14 days Australia: 7-14 days United States: 25-35 days United Kingdom: 25-35 days Germany: 25-35 days SEA FREIGHT LCL Singapore: 2-5 days Malaysia: 4-8 days Japan: 6-10 days China: 8-12 days South Korea: 10-14 days Australia: 7-14 days United States: 14-28 days United Kingdom: 21-35 days Germany: 21-35 days Please note that these delivery times are only estimates and may vary depending on the specific circumstances of each shipment.
  • What is the packaging method?
    Usually, a transparent plastic packaging is used for individual items with dimensions of 23cm x 35cm, 25cm x 35cm, and 30cm x 37cm, which are then packed in sacks. The estimated normal content for each sack is 100-130 pieces with an average weight of 58-60kg. The sack dimensions are approximately 25cm in length, 70cm in width, and 102cm in height.
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