規約と条件

注文

注文書は電子メールで送信する必要があります。
ご注文日より5営業日以内に注文確認メールが届かない場合は、お手数ですがお問い合わせください。
注文の変更は、注文確認の受領後 5 営業日以内に書面で通知する必要があります。
この期間を過ぎても連絡がない場合、注文は改訂の必要なく輸入許可 (PI) を受け入れたと見なされます。

支払い条件

エクスプレスクーリエの場合：現金支払いのみ。
コンテナの場合 : 生産開始前に 50% の前払いを電信送金 (T/T) で行い、船荷証券 (BL) のハードコピーを電子メールおよび宅配便で送付した後に残金を支払う必要があります。特別な支払い条件については、さらに説明します。

最小注文数量

卸売コレクション : 60pcs/5ダース (混合アイテム)
カスタムデザイン：各モデル60個
テキスタイル : 4 ロール
印刷されたカスタム: 20,000 ヤード/モチーフ (3/4 色を含む)

価格

無料/Freight On Board (FOB) 価格で、完全なコンテナ注文にのみ有効です。
価格には書類と認証費用は含まれていません。

パッケージングとラベリング

Kahayan Emerald は、顧客の標準的なラベル付けとパッケージングの要件をすべて提供できます。特別なリクエストについては、さらに検討する必要があります。
また、すべてのプロモーションのニーズに合わせて、製品の高解像度の写真とビデオをお客様に提供します。利用規約が適用されます。

出荷

フルコンテナロード (FCL): 価格は FOB で、取り扱い費用と現地の物流費用は購入者が負担します。
Less Container Loads (LCL): 顧客が他のベンダーとの合同出荷を要求した場合、要求された場所に商品を運ぶのを支援できます。このため、手数料と現地の運送費は購入者が負担します。

保証と請求

販売が完了すると、ご注文は慎重に処理され、梱包されます。
送料は返金できません。事前承認なしの返品は受け付けません.
商品の性質上、クレームは受け付けません。

カテゴリー条件

卸売り

コレクション最小注文数 : 60 個 / 5 ダース (混合アイテム)
無料ラベル＆ハンドタグ : 最小注文数 60 個 / 5 ダース (各 1 デザイン)

ラベルとハンドタグの最小注文数

.ラベル：1,000ダース（フィッティング含む）
.手札 : 100ダース

ラベルとハンドタグ価格 (2 色と 1 つのロゴを含む)

. 1,000ダース - $128
. 500ダース - $100
. 200 ダース - $90
. 100ダース - $75

カスタムデザイン

ここでは、ユニフォーム、普段着、ヒジャブ、イスラム教徒の服、フォーマルまたはインフォーマルなど、あらゆる種類の服を作ることができます。

最小注文数 : 60 個 / 5 ダース (各 1 デザイン)
サービスは次のとおりです。
CMT（カットメイクトリム）
クライアントから提供されたデザインと素材による縫製/仕立てサービス。
次のような 3 つの主要なプロセスのみを実行します。
.生地の採寸、サイズ番号の記入など、生地を裁断（裁断）して縫製するまでの工程。
.その後、素材を仕立てる（作る）工程を徹底的に行い、最終製品を作り上げます。
.糸の残りがないことを確認するためのトリミング (trim) およびチェック (QC) のプロセス。この最終工程では、着色、アイロンがけ、ラベル貼り、パッケージングも行われます。
ODM（オリジナルデザインメーカー）
当社指定の仕様に合わせた型紙・素材での縫製・仕立てサービスです。

注文の流れ
.設計案の準備
.ご希望の素材・デザインのご相談
.型紙・サンプル作り
.サンプル結果を確認する
.注文
. 50％の前払い
.生産開始

利用規約

1. パターン : クライアントは、希望するイメージ/デザインデザインを準備する必要があります。物理的なサンプルまたは写真の場合があります。その後、加工して型紙を作ります。
2. サンプリング
.サンプルの材料要件を提供しますが、クライアントが提供/準備した材料を使用できます。
.サンプル価格は、製品の種類によって異なりますが、32 ドルからです (送料込み)。
.修正は1回まで料金に含まれます。それ以上の修正は追加料金が発生します。
3. 素材
.お客様のご希望の資料をご提供・ご依頼を承ります。
.お客様よりご提供・ご用意いただいた資料を使用することができます。
4.サイズ：1デザインあたりの注文可能サイズ数は、10ダースの2/3サイズを目安とします（デザインにより異なります）。
5. カラー：1デザインあたりの注文可能色数＝1色＝10ダース。
6. 生産
.お客様より商品サンプルの取り決めを頂き、必要な資材が揃ってから制作を開始します。
.受注後、約10～14営業日で製作いたします。
.クライアントは、準備されたタグ/ラベルを注文できます。
7. お支払い
.クライアントは、生産開始前に 50% の前払いを支払う必要があります。
.クライアントは、製品の配達時に全額を支払う必要があります。
.船荷証券は、クライアントが支払いをクリアした後に送信されます。

繊維

最小注文数 : 4 ロール
カハヤンエメラルドテキスタイルを選ぶ理由
.品質保証
.ベストプライス
.ユニークな布
.在庫の確実性

ファブリックタイプ
.ドロップニット
.波編み
.マイナーニット
.ダッシュニット
.シアークリンクル
.ジンジャーニット
.ニットリブ
.ニットワッフル
.ロウ編み
.シルクサテン
.プライムスクーバ
.さくら
.レーンミスティ
.ニットレイヤー
.春の綿
.ソフトクリンクル
.ウーリークレープ
.シャキーラ（コットンシルク）
.ツイルポプリン
.レーヨンツイル
.レーヨン30代
.ビスコースニット
.スノーニット
.レーヨンスパンデックス
.レーンニット
.コーデュロイニット

注文の仕方
1.必要な生地の種類を決定する
2. お問い合わせ : 必要な生地の種類を決定した後、当社に連絡して、より完全な製品情報と注文方法に関する情報を入手してください。
3. 注文書 / 注文カタログ : その後、生地のニーズが完了したら、注文の価格と数量を説明する注文書を発行します。また、事前にカタログを注文して、実際に使用することもできます。 .
4. お支払いと配送
.注文が正しく行われると、支払いプロセスがアカウントに進みます。
.ご入金確認後、ご指定の発送先へ発送いたします。

サテンシルクプリント/カスタムプリント

最小注文数: 20,000 ヤード/18,300 メートル/60,000 フィート。
利点
. 5.000 ヤード/モチーフ (3/4 色を含む)

_cc781905cf-5cde-3194-bb3b-138d_bad 5.いろいろなモチーフで好きな生地を作る

注文の仕方
.弊社にご相談ください。
.生地のグラフィックデザイン制作。
.販売注文の作成。
. 50% の前払いの請求書。
.目的地への生地の配達。

Do you ship internationally?

We do ship to other countries on the basis of the order quantity & other requirements.
Do you manufacture your products locally?

No, our company provides export services for clothing suppliers.
What are the popular types of Kahayan Emerald company exports?

Our company specializes in exporting high-quality, fashionable bulk apparel such as T-shirts, Polo Shirt and Blouses.
What services does Kahayan Emerald offer?

We offer bulk apparel, including wholesale collections that can be relabeled under your brand name. We also provide a range of additional services, such as embroidery, printing, and custom designs, that can be tailored to customize your clothing items. Additionally, we offer textiles, as well as OEM, ODM and CMT services.
What is the minimum order quantity?

Here are our minimum order quantities for each product: WHOLESALE: Collection Minimum Order: 60 pcs / 5 dozens (mixed items) Minimum Order of 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags* CUSTOM DESIGN: Minimum Order: 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags*
Can I request for a sample before placing an order?

Yes, you can request a sample from us. We offer samples for a nominal fee, which will be credited towards your final order amount. To request a sample, please provide us with the product details including the design, color, size, logo design, etc., as well as the order quantity, shipping destination, and payment information. Please contact us and we will be happy to assist you with your sample request.
How many days for sample processing?

The processing time for samples is typically 7 working days.
What is the average turnaround time for an order?

The turnaround time for an order varies depending on the quantity and complexity of the order. However, we strive to deliver orders within 4-6 weeks from the time of order confirmation.
Can you provide custom packaging?

Yes, Kahayan Emerald can provide all of customers' standard labelling and packaging requirements. Any special request should be discussed further.
How long does it take to produce and deliver?

The production time for orders varies depending on the quantity and complexity of the order. However, we typically provide a delivery time of 60-90 days from the time of order confirmation.
What is your policy for defective or damaged items?

At Kahayan Emerald, we strive to ensure that all of our products meet our high standards of quality and are carefully inspected before they are shipped. Please note that returns will not be accepted without prior approval. Additionally, complaints concerning the natural character of the products (e.g. variations in color, texture, or pattern) are not accepted, as these are a normal part of the production process for handmade and artisanal products. Please also note that shipping charges are not refundable.
What is your policy for returns and cancellations?

Our policy for returns and cancellations will be outlined in the sales agreement. We generally do not accept returns or cancellations for custom-made products.
How do I place an order?

Wholesale: You can place an order on our website, and we will receive it. We will be in touch soon to arrange the details, payment, and delivery. Custom design: Prepare a design draft. Consult with us about the desired material and design. We will make patterns and samples for you to check. Once you are satisfied with the sample results, you can place your order with us. Noted: Purchase Order is mandatory to be sent by email. We require a 70% advance payment before we start production. Please contact us if you do not receive any order confirmation within 5 business days from the date of placing your order. Any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. If no communication is received past this period of time, we will assume that the order has accepted the Permits Import (PI) with no revision needed.
What information do I need to provide when placing an order?

When placing an order, you will need to provide the following information before check out in our website: product details (design, color, size, etc.), order quantity, shipping destination, and payment information.
How can I make payment?

We accept payment through By Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
Can I make changes to my order after it has been placed?

Yes, you can make changes to your order after it has been placed, any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. Please contact us as soon as possible to make any necessary changes.
How will I be informed about the status of my order?

We will keep you informed about the status of your order through regular updates via email and phone. You can also log in to your account to check the status of your order at any time.
What are Kahayan Emerald payment terms?

We refer to payment through FOB (Free on Board) payment terms, which means that the buyer is responsible for paying for shipping and any related costs once the goods have been loaded onto the shipping vessel. Our standard payment terms are Net 30, which means that payment is due 30 days after the invoice date.
What are the payment options available from Kahayan Emerald?

We accept payment through Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
How much of the payment is required upfront?

The amount of payment required upfront will depend on the type of shipment and the payment terms agreed upon. For Express Courier shipments, we require cash payment only. For container shipments, we require a telegraphic transfer (T/T) of 50% advance down payment before the start of production, with the balance due before shipment. After we email and courier a hard copy of the Bill of Lading (BL), the remaining balance payment is due. We understand that each shipment may have unique requirements, so we are open to discussing any special payment terms that may be needed. We are committed to ensuring that our payment terms are clear and transparent, so please do not hesitate to contact us if you have any questions or concerns about payment requirements.
Are there any additional fees or charges that I should be aware of?

Additional fees or charges, such as shipping, handling, and customs duties, may apply and will be outlined in the sales agreement.
What is your policy for late payments?

Our policy for late payments will be outlined in the sales agreement. Late payments may result in interest charges or the suspension of production and shipping.
Will I receive a receipt or invoice for my payment?

Yes, you will receive a receipt or invoice for your payment. This document can be used for accounting and tax purposes. Additionally, if you require any additional import documents, please let us know and we will do our best to provide them to you.
Is there a discount available for early payment or larger orders?

We offer a discount for larger orders, and we will provide you with the details before or after you place your order.
Who pays for shipping?

In FOB (Free on Board) terms, the buyer is responsible for paying for the cost of shipping the goods from the port of origin to the destination port. This means that the buyer is responsible for arranging for and paying for the shipment of the goods, including any transportation costs, insurance, customs fees, and other expenses. The seller is responsible for delivering the goods to the port of origin and loading them onto the shipping vessel. However, once the goods are loaded onto the vessel, the buyer assumes all responsibility and liability for the shipment until it reaches its final destination. If you have any questions or concerns about shipping or shipping costs, please contact us for more information.
Is it Kahayan Emerald's responsibility to arrange the shipment?

Both the buyer and Kahayan Emerald can arrange the shipment. The specific arrangements for shipping will depend on the agreement reached between the two parties, and may vary depending on the nature of the goods being shipped, the distance involved, and other factors. If the buyer arranges the shipment, they will be responsible for coordinating with a shipping provider, arranging for transportation, and paying for shipping costs. If Kahayan Emerald arranges the shipment, we will work with our trusted shipping partners to ensure that your goods are delivered safely and on time. We will also provide you with all the necessary information and documentation related to the shipment. If you have any questions or concerns about shipping or shipping arrangements, please contact us for more information.
What is the mode of transportation shipments?

We offer two main modes of transportation for our shipments: air freight and sea freight. Air freight is the fastest and most reliable option for shipping small to medium-sized orders, particularly those that are time-sensitive or have specific delivery requirements. Air freight is ideal for orders that need to be delivered quickly, as shipments can be scheduled on regular flights and delivered within a matter of days. However, air freight can be more expensive than sea freight, particularly for larger orders or those with heavier items. Sea freight is the most cost-effective option for shipping large orders, particularly those with heavy or bulky items. Sea freight can accommodate large quantities of goods and offers lower shipping rates than air freight, making it ideal for customers who are looking to save on shipping costs. However, sea freight is typically slower than air freight and can take several weeks to reach its destination, particularly for international shipments. We work with a range of trusted shipping partners to ensure that our customers receive their orders as quickly and efficiently as possible, regardless of the mode of transportation chosen.
What is the average lead time for shipment?

The average lead time can vary depending on the nature of the goods being shipped, the distance involved, and other factors. Generally, once the order is confirmed and payment is received, we will work to prepare your shipment and arrange for transportation. Estimated delivery times will depend on the destination, but we can provide you with some estimated delivery times to popular destinations: AIR FREIGHT Singapore: 2-4 working days Malaysia: 3-5 working days Japan: 3-6 working days China: 3-7 working days South Korea: 3-7 working days Australia: 4-6 working days United States: 5-8 working days United Kingdom: 5-8 working days Germany: 5-8 working days SEA FREIGHT FCL Singapore: 1-3 days Malaysia: 2-4 days Japan: 7-14 days China: 10-14 days South Korea: 10-14 days Australia: 7-14 days United States: 25-35 days United Kingdom: 25-35 days Germany: 25-35 days SEA FREIGHT LCL Singapore: 2-5 days Malaysia: 4-8 days Japan: 6-10 days China: 8-12 days South Korea: 10-14 days Australia: 7-14 days United States: 14-28 days United Kingdom: 21-35 days Germany: 21-35 days Please note that these delivery times are only estimates and may vary depending on the specific circumstances of each shipment.
What is the packaging method?

Usually, a transparent plastic packaging is used for individual items with dimensions of 23cm x 35cm, 25cm x 35cm, and 30cm x 37cm, which are then packed in sacks. The estimated normal content for each sack is 100-130 pieces with an average weight of 58-60kg. The sack dimensions are approximately 25cm in length, 70cm in width, and 102cm in height.