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이용 약관

주문하다

  • 구매 주문서는 이메일로 보내야 합니다.

  • 주문일로부터 영업일 기준 5일 이내에 주문 확인을 받지 못한 경우 당사에 문의하십시오.

  • 모든 주문 수정은 주문 확인을 받은 후 영업일 기준 5일 이내에 서면으로 알려야 합니다.

  • 이 기간이 지난 후에도 통신이 수신되지 않으면 수정이 필요 없이 주문이 PI(수입 허가)를 수락한 것으로 간주합니다.

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결제 조건

  • 특급택배의 경우 : 현금결제만 가능합니다.

  • 컨테이너의 경우: 생산 시작 전에 50% 선불금을 전신환(T/T)으로 지불하고 나머지 금액은 선하 증권(BL)의 하드 카피를 이메일 및 택배로 발송한 후 지불합니다. 특별 결제 조건은 추가로 논의됩니다.​​

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최소 주문 수량

  • 도매 컬렉션 : 60pcs/5 다스(혼합 품목)

  • 맞춤형 디자인 : 각 모델 60pcs

  • 텍스타일 : 4롤

  • 프린트 커스텀 : 20,000야드/모티프(3/4색 포함)

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가격

  • FOB(Free/Freight On Board) 가격으로 전체 컨테이너 주문에만 유효합니다.

  • 가격에는 문서 및 인증 비용이 제외됩니다.

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포장 및 라벨링

  • Kahayan Emerald는 고객의 모든 표준 라벨링 및 포장 요구 사항을 제공할 수 있습니다. 모든 특별 요청은 추가로 논의되어야 합니다.

  • 우리는 또한 모든 판촉 요구 사항에 대해 고객에게 제품의 고해상도 사진 및 비디오를 제공할 것입니다. 이용약관이 적용됩니다.

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선적

  • Full Container Loads(FCL): 가격은 FOB이며 취급 비용과 현지 물류 비용은 구매자가 지불합니다.

  • LCL(Less Container Loads): 고객이 다른 공급업체와의 결합 배송을 요청하는 경우 요청한 위치로 상품을 가져오는 데 도움을 줄 수 있습니다. 이를 위해 취급 비용과 현지 운송 비용은 구매자가 지불합니다.

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보증 및 청구

  • 판매가 완료되면 주문을 신중하게 처리하고 포장합니다.

  • ​배송비는 환불되지 않습니다. 사전 승인 없이는 반품이 허용되지 않습니다.​

  • 제품의 자연스러운 특성에 대한 불만은 접수되지 않습니다.

범주 조건

모조리

  • 수집 최소 주문량 : 60개 / 5 다스(혼합 품목)

  • 무료라벨&핸드택 : 최소주문수량 60개 / 5 다스 (각 1디자인)

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  • 라벨 및 핸드 태그 최소 주문량

      . 레이블 : 1,000 다스(피팅 포함)
      . 손 태그: 100 다스

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  • 라벨 및 핸드태그  가격(2가지 색상 및 1로고 포함)

      . 1,000 다스 - $128
      . 500 다스 - $100
      . 200다스 - $90
      . 100다스 - $75

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주문 설계

유니폼, 일상복, 히잡, 이슬람 의류, 공식 또는 비공식 및 기타 여러 의류에 이르기까지 모든 유형의 의류를 여기에서 만들 수 있습니다.

  • 최소주문수량 : 60개 / 5다스 (각 1디자인)​

  • 서비스에는 다음이 포함됩니다.
    CMT(컷 메이크 트림)
    고객이 제공한 디자인과 소재로 봉제/맞춤 서비스를 제공합니다.
    다음과 같은 세 가지 주요 프로세스만 수행합니다.
    . 원단을 측정하고 사이즈 번호를 붙이는 등 봉제할 준비가 될 때까지 소재를 재단(cut)하는 과정.
    . 그런 다음 재료를 재단(make)하는 과정을 철저히 수행하여 최종 제품을 만듭니다.
    . 부착된 나사산이 남아 있지 않은지 확인(QC)할 뿐만 아니라 트리밍(trim)하는 과정입니다. 이 마지막 과정에서 착색, 다림질, 라벨링 및 포장도 수행됩니다.
    ODM(오리지널 디자인 제조사)
    당사에서 지정한 사양에 따라 준비된 패턴과 소재로 봉제/맞춤 서비스를 제공합니다.

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  • 주문 프로세스
    . 디자인 초안 준비
    . 원하는 소재 및 디자인 상담
    . 패턴 및 샘플 만들기
    . 샘플 결과 확인
    . 명령
    . 50% 선불
    . 생산 시작

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  • 이용약관

    1. 패턴 : 고객이 원하는 이미지/디자인 디자인을 준비해야 합니다. 실제 샘플 또는 사진일 수 있습니다. 그런 다음 패턴을 만들기 위해 처리합니다.
    2. 샘플링
    . 우리는 샘플에 대한 재료 요구 사항을 제공하지만 고객이 제공/준비한 재료를 사용할 수 있습니다.
    . 샘플 가격은 제품 유형에 따라 $32부터 시작합니다(배송비 포함).
    . 수수료에는 최대 1회 수정이 포함됩니다. 추가 수정시 추가비용이 발생합니다.
    3. 재료
    . 고객이 원하는 자료를 제공하고 접수합니다.
    . 고객이 제공/준비한 자료를 사용할 수 있습니다.
    4. 사이즈 : 디자인별 주문 가능한 사이즈는 10다스 기준 2/3 사이즈입니다(디자인에 따라 다름).
    5. 색상 : 디자인 당 주문 가능한 색상 수 = 1 color = 10 다스.
    6. 생산
    . 고객이 제품 샘플을 동의하고 필요한 재료를 사용할 수 있게 되면 생산이 시작됩니다.
    . 제작기간은 주문 후 약 10~14일 정도 소요됩니다.
    . 고객은 준비된 태그/라벨을 주문할 수 있습니다.
    7. 결제
    . 고객은 생산 시작 전에 50% 선불을 지불해야 합니다.
    . 고객은 제품이 인도될 때 전액을 지불해야 합니다.
    . 선하 증권은 고객이 결제를 완료한 후에 발송됩니다.

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직물

  • 최소 주문량 : 4롤

  • 왜 Kahayan Emerald Textile인가?
    . 품질 보증
    . 최고의 가격
    . 독특한 천
    . 주식의 확실성

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  • 원단 종류
    . 드롭 니트
    . 웨이브 니트
    . 마이너 니트
    . 대시 니트
    . 시어 크링클
    . 생강 니트
    . 니트 갈비
    . 니트 와플
    . 행 니트
    . 실크 새틴
    . 프라임 스쿠버
    . 사쿠라
    . 레인 미스티
    . 니트 레이어
    . 스프링 코튼
    . 부드러운 주름
    . 울리 크레페
    . Shakila (면 실크)
    . 트윌 포플린
    . 레이온 트윌
    . 레이온 30대
    . 비스코스 니트
    . 스노우 니트
    . 레이온 스판덱스
    . 레인 니트
    . 코듀로이 니트

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  • 주문 방법
    1. 필요한 패브릭 유형 결정
    2. 문의하기 : 필요한 원단의 종류를 결정한 후, 자세한 제품 정보와 주문 방법에 대한 정보를 얻으려면 저희에게 연락하십시오.
    3. 주문서 / 주문 카탈로그 : 그 후 고객님의 원단 수요가 완료되면 주문 가격과 수량을 설명하는 주문서를 발행해 드리거나 미리 카탈로그를 주문하여 직접 체험하실 수 있습니다. .
    4. 결제 및 배송
    . 주문이 정확하면 결제 프로세스가 계정으로 진행됩니다.
    . 당사에서 결제를 확인한 후 선택한 목적지로 주문이 발송됩니다.

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새틴 실크 프린트/커스텀 프린트

  • 최소 주문량: 20,000야드/18,300mtrs/60,000피트.

  • 이익
    . 5.000야드/모티프(3/4색 포함)

      _cc781905-5cde-3194-bb3cfb-58d_bad 5. 다양한 모티브로 원하는 원단 만들기

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  • 주문방법
    . 우리와 상담하십시오.
    . 직물을 위한 그래픽 디자인 만들기.
    . 판매 주문 생성.
    . 50% 선불 송장.
    . 목적지까지 패브릭 배송.

  • Do you ship internationally?
    We do ship to other countries on the basis of the order quantity & other requirements.
  • Do you manufacture your products locally?
    No, our company provides export services for clothing suppliers.
  • What are the popular types of Kahayan Emerald company exports?
    Our company specializes in exporting high-quality, fashionable bulk apparel such as T-shirts, Polo Shirt and Blouses.
  • What services does Kahayan Emerald offer?
    We offer bulk apparel, including wholesale collections that can be relabeled under your brand name. We also provide a range of additional services, such as embroidery, printing, and custom designs, that can be tailored to customize your clothing items. Additionally, we offer textiles, as well as OEM, ODM and CMT services.
  • What is the minimum order quantity?
    Here are our minimum order quantities for each product: WHOLESALE: Collection Minimum Order: 60 pcs / 5 dozens (mixed items) Minimum Order of 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags* CUSTOM DESIGN: Minimum Order: 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags*
  • Can I request for a sample before placing an order?
    Yes, you can request a sample from us. We offer samples for a nominal fee, which will be credited towards your final order amount. To request a sample, please provide us with the product details including the design, color, size, logo design, etc., as well as the order quantity, shipping destination, and payment information. Please contact us and we will be happy to assist you with your sample request.
  • How many days for sample processing?
    The processing time for samples is typically 7 working days.
  • What is the average turnaround time for an order?
    The turnaround time for an order varies depending on the quantity and complexity of the order. However, we strive to deliver orders within 4-6 weeks from the time of order confirmation.
  • Can you provide custom packaging?
    Yes, Kahayan Emerald can provide all of customers' standard labelling and packaging requirements. Any special request should be discussed further.
  • How long does it take to produce and deliver?
    The production time for orders varies depending on the quantity and complexity of the order. However, we typically provide a delivery time of 60-90 days from the time of order confirmation.
  • What is your policy for defective or damaged items?
    At Kahayan Emerald, we strive to ensure that all of our products meet our high standards of quality and are carefully inspected before they are shipped. Please note that returns will not be accepted without prior approval. Additionally, complaints concerning the natural character of the products (e.g. variations in color, texture, or pattern) are not accepted, as these are a normal part of the production process for handmade and artisanal products. Please also note that shipping charges are not refundable.
  • What is your policy for returns and cancellations?
    Our policy for returns and cancellations will be outlined in the sales agreement. We generally do not accept returns or cancellations for custom-made products.
  • How do I place an order?
    Wholesale: You can place an order on our website, and we will receive it. We will be in touch soon to arrange the details, payment, and delivery. Custom design: Prepare a design draft. Consult with us about the desired material and design. We will make patterns and samples for you to check. Once you are satisfied with the sample results, you can place your order with us. Noted: Purchase Order is mandatory to be sent by email. We require a 70% advance payment before we start production. Please contact us if you do not receive any order confirmation within 5 business days from the date of placing your order. Any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. If no communication is received past this period of time, we will assume that the order has accepted the Permits Import (PI) with no revision needed.
  • What information do I need to provide when placing an order?
    When placing an order, you will need to provide the following information before check out in our website: product details (design, color, size, etc.), order quantity, shipping destination, and payment information.
  • How can I make payment?
    We accept payment through By Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
  • Can I make changes to my order after it has been placed?
    Yes, you can make changes to your order after it has been placed, any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. Please contact us as soon as possible to make any necessary changes.
  • How will I be informed about the status of my order?
    We will keep you informed about the status of your order through regular updates via email and phone. You can also log in to your account to check the status of your order at any time.
  • What are Kahayan Emerald payment terms?
    We refer to payment through FOB (Free on Board) payment terms, which means that the buyer is responsible for paying for shipping and any related costs once the goods have been loaded onto the shipping vessel. Our standard payment terms are Net 30, which means that payment is due 30 days after the invoice date.
  • What are the payment options available from Kahayan Emerald?
    We accept payment through Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
  • How much of the payment is required upfront?
    The amount of payment required upfront will depend on the type of shipment and the payment terms agreed upon. For Express Courier shipments, we require cash payment only. For container shipments, we require a telegraphic transfer (T/T) of 50% advance down payment before the start of production, with the balance due before shipment. After we email and courier a hard copy of the Bill of Lading (BL), the remaining balance payment is due. We understand that each shipment may have unique requirements, so we are open to discussing any special payment terms that may be needed. We are committed to ensuring that our payment terms are clear and transparent, so please do not hesitate to contact us if you have any questions or concerns about payment requirements.
  • Are there any additional fees or charges that I should be aware of?
    Additional fees or charges, such as shipping, handling, and customs duties, may apply and will be outlined in the sales agreement.
  • What is your policy for late payments?
    Our policy for late payments will be outlined in the sales agreement. Late payments may result in interest charges or the suspension of production and shipping.
  • Will I receive a receipt or invoice for my payment?
    Yes, you will receive a receipt or invoice for your payment. This document can be used for accounting and tax purposes. Additionally, if you require any additional import documents, please let us know and we will do our best to provide them to you.
  • Is there a discount available for early payment or larger orders?
    We offer a discount for larger orders, and we will provide you with the details before or after you place your order.
  • Who pays for shipping?
    In FOB (Free on Board) terms, the buyer is responsible for paying for the cost of shipping the goods from the port of origin to the destination port. This means that the buyer is responsible for arranging for and paying for the shipment of the goods, including any transportation costs, insurance, customs fees, and other expenses. The seller is responsible for delivering the goods to the port of origin and loading them onto the shipping vessel. However, once the goods are loaded onto the vessel, the buyer assumes all responsibility and liability for the shipment until it reaches its final destination. If you have any questions or concerns about shipping or shipping costs, please contact us for more information.
  • Is it Kahayan Emerald's responsibility to arrange the shipment?
    Both the buyer and Kahayan Emerald can arrange the shipment. The specific arrangements for shipping will depend on the agreement reached between the two parties, and may vary depending on the nature of the goods being shipped, the distance involved, and other factors. If the buyer arranges the shipment, they will be responsible for coordinating with a shipping provider, arranging for transportation, and paying for shipping costs. If Kahayan Emerald arranges the shipment, we will work with our trusted shipping partners to ensure that your goods are delivered safely and on time. We will also provide you with all the necessary information and documentation related to the shipment. If you have any questions or concerns about shipping or shipping arrangements, please contact us for more information.
  • What is the mode of transportation shipments?
    We offer two main modes of transportation for our shipments: air freight and sea freight. Air freight is the fastest and most reliable option for shipping small to medium-sized orders, particularly those that are time-sensitive or have specific delivery requirements. Air freight is ideal for orders that need to be delivered quickly, as shipments can be scheduled on regular flights and delivered within a matter of days. However, air freight can be more expensive than sea freight, particularly for larger orders or those with heavier items. Sea freight is the most cost-effective option for shipping large orders, particularly those with heavy or bulky items. Sea freight can accommodate large quantities of goods and offers lower shipping rates than air freight, making it ideal for customers who are looking to save on shipping costs. However, sea freight is typically slower than air freight and can take several weeks to reach its destination, particularly for international shipments. We work with a range of trusted shipping partners to ensure that our customers receive their orders as quickly and efficiently as possible, regardless of the mode of transportation chosen.
  • What is the average lead time for shipment?
    The average lead time can vary depending on the nature of the goods being shipped, the distance involved, and other factors. Generally, once the order is confirmed and payment is received, we will work to prepare your shipment and arrange for transportation. Estimated delivery times will depend on the destination, but we can provide you with some estimated delivery times to popular destinations: AIR FREIGHT Singapore: 2-4 working days Malaysia: 3-5 working days Japan: 3-6 working days China: 3-7 working days South Korea: 3-7 working days Australia: 4-6 working days United States: 5-8 working days United Kingdom: 5-8 working days Germany: 5-8 working days SEA FREIGHT FCL Singapore: 1-3 days Malaysia: 2-4 days Japan: 7-14 days China: 10-14 days South Korea: 10-14 days Australia: 7-14 days United States: 25-35 days United Kingdom: 25-35 days Germany: 25-35 days SEA FREIGHT LCL Singapore: 2-5 days Malaysia: 4-8 days Japan: 6-10 days China: 8-12 days South Korea: 10-14 days Australia: 7-14 days United States: 14-28 days United Kingdom: 21-35 days Germany: 21-35 days Please note that these delivery times are only estimates and may vary depending on the specific circumstances of each shipment.
  • What is the packaging method?
    Usually, a transparent plastic packaging is used for individual items with dimensions of 23cm x 35cm, 25cm x 35cm, and 30cm x 37cm, which are then packed in sacks. The estimated normal content for each sack is 100-130 pieces with an average weight of 58-60kg. The sack dimensions are approximately 25cm in length, 70cm in width, and 102cm in height.
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