top of page

KONDITIOUNE

BESTELLEN

  • Bestellung ass obligatoresch fir per E-Mail geschéckt ze ginn.

  • W.e.g. kontaktéiert eis wann Dir keng Bestellungsbestätegung bannent 5 Aarbechtsdeeg aus dem Datum vun Ärer Bestellung kritt.

  • All Bestellungsännerunge musse schrëftlech bannent 5 Aarbechtsdeeg no der Empfang vun der Bestellungsbestätegung matgedeelt ginn.

  • Wa keng Kommunikatioun no dëser Period kritt gëtt, wäerte mir unhuelen datt d'Bestellung den Permits Import (PI) akzeptéiert huet ouni Revisioun néideg.

​​

BEzuelungsbedéngungen

  • Fir Express Courrier: Nëmme Cash Bezuelung.

  • Fir Container: Duerch Telegrafesch Iwwerweisung (T/T) vun 50% Virausbezuelung virum Start vun der Produktioun a Gläichgewiicht bezuelt no E-Mail & Courrier eng Hardkopie vum Bill of Lading (BL). All speziell Bezuelungsbedéngungen ginn weider diskutéiert.​​

​​

MINIMUM BESTELL Quantitéit

  • Grousshandel Kollektioun: 60pcs / 5 Dosen (gemëscht Artikelen)

  • Benotzerdefinéiert Design: 60 Stéck all Modell

  • Textil: 4 Rollen

  • Gedréckt Benotzerdefinéiert: 20.000 Yard / Motiv (enthält 3/4 Faarwen)

​

PRÄISEN

  • Free / Gidderween u Bord (FOB) Präis, valabel nëmme fir voll Container Commanden.

  • Präisser ausgeschloss Dokumenter & Zertifizéierungskäschte.

​​

VERPAKKING & ETIKETTEN

  • Kahayan Smaragd kann all Standard Etikettéierungs- a Verpackungsfuerderunge vun de Clienten ubidden. All speziell Ufro soll weider diskutéiert ginn.

  • Mir wäerten och eise Clienten héich Opléisung Fotoen & Videoen vun hire Produiten fir all Promotiouns Besoinen. T&C gëllen.

​

SHIPMENTS

  • Full Container Loads (FCL): D'Präisser sinn FOB, Ëmgankskäschte a lokal Logistikkäschte gi vum Keefer bezuelt.

  • Manner Container Lasten (LCL): Wann de Client eng kombinéiert Sendung mat anere Verkeefer freet, kënne mir hëllefen d'Wueren op déi ugefrote Plaz ze bréngen. Fir dëst, Handhabungskäschte a lokal Camionkäschte gi vum Keefer bezuelt.

​​

GARANTIE & Ufuerderunge

  • Wann de Verkaf endlech ass, gëtt Är Bestellung suergfälteg veraarbecht a gepackt.

  • ​Sendkäschte sinn net rembourséiert. Kee Retour gëtt ouni prealabel Erlaabnes ugeholl.​

  • Reklamatiounen iwwer den natierlechen Charakter vun de Produkter ginn net ugeholl.

KATEGORIE Konditioune

GROUSHANDEL

  • Sammlung Minimum Bestellung: 60 Stéck / 5 Dosende (gemëscht Artikelen)

  • Gratis Etiketten & Handtags: Minimum Bestellung 60 Stéck / 5 Dosende (all 1 Design)

​

  • Etiketten & Hand Tags Minimum Uerdnung

    _cc781905-5cde-3194-bb3b-1586_d5c.f Etiketten: 1.000 Dosen (mat abegraff)
    _cc781905-5cde-3194-bb3b-1586_d5c.f Hand Tags: 100 Dosen

​

  • Etiketten an Hand Tag  Präis (mat abegraff 2 Faarwen & 1 Logo)

    _cc781905-5cde-3194-bb3b-1586_d5c.f 1.000 Dosen - $ 128
    _cc781905-5cde-3194-bb3b-1586_d5c.f 500 Dosen - $ 100
    _cc781905-5cde-3194-bb3b-1586_d5c.f 200 Dosen - $ 90
    _cc781905-5cde-3194-bb3b-1586_d5c.f 100 Dosen - $ 75

​

CUSTOM DESIGN

All Zorte vu Kleeder kënnen hei gemaach ginn, rangéiert vun Uniformen, alldeegleche Kleeder, Hijab, Moslem Kleeder, vu formell oder informeller a vill anerer.

  • Minimum Bestellung: 60 Stéck / 5 Dosende (all 1 Design)​

  • Servicer enthalen:
    CMT (Cut Make Trim)
    Nähen / Schneider Service mat Designen a Materialien vum Client.
    Mir maachen nëmmen dräi Haaptprozesser wéi:
    . De Prozess fir d'Material ze schneiden (Schnëtt) bis et fäerdeg ass ze nähen, och d'Messung vum Stoff an d'Zuel vun der Gréisst.
    . De Prozess fir d'Material ze personaliséieren (Make) gëtt dann grëndlech duerchgefouert fir de Schlussprodukt ze kreéieren.
    . De Prozess vum Trimmen (Trim) souwéi Iwwerpréiwung (QC) fir sécherzestellen datt et keng verbleiwen Fuedem befestegt ass. An dësem Schlussprozess ginn och Faarwen, Sträichen, Etiketten a Verpakung duerchgefouert.
    ODM (Original Design Manufacturer)
    Nähen / Schneider Service mat Musteren a Materialien virbereet no de Spezifikatioune vun eis spezifizéiert.

​

  • Uerdnung Prozess
    . Preparéieren en Design Entworf
    . Consultatioun vum gewënschten Material an Design
    . Musteren a Proben maachen
    . Kuckt d'Proberesultater
    . Bestellungen
    . 50% Virausbezuelung
    . Start Produktioun

​

  • Konditioune

    1. Muster : De Client muss e Bild / Design Design virbereeden deen se wëllen. Et kann eng kierperlech Probe oder eng Foto sinn. Duerno wäerte mir et veraarbecht fir e Muster ze maachen.
    2. Echantillon
    . Mir bidden materiell Ufuerderunge fir Proben awer kënne Materialien benotzen, déi vum Client geliwwert / virbereet ginn.
    . Proufpräisser fänken u bei $ 32 ofhängeg vun der Aart vum Produkt (inklusiv Versand).
    . Maximal 1 Revisioun ass an der Tax abegraff. Fir weider Versioune gëtt zousätzlech Käschten verrechent.
    3. Material
    . Mir bidden an akzeptéieren Ufroe fir Materialien, déi vun de Clienten gewënscht sinn.
    . Mir kënne Material benotzen, déi vum Client geliwwert / virbereet goufen.
    4. Gréisst : Bestëmmunge fir d'Zuel vun de Gréissten déi pro Design bestallt kënne sinn 2/3 Gréissten fir 10 Dosende (je no Design).
    5. Faarf : D'Zuel vun de Faarwen, déi pro Design bestallt kënne ginn = 1 Faarf = 10 Dosen.
    6. Produktioun
    . D'Produktioun fänkt un nodeems Produktproben vum Client ausgemaach sinn, an déi néideg Materialien sinn verfügbar.
    . D'Produktiounszäit dauert ongeféier 10-14 Aarbechtsdeeg nom Bestellungsvertrag.
    . Clientë kënnen Tags / Etiketten bestellen déi virbereet goufen.
    7. Bezuelen
    . Cliente sollen 50% Virausbezuelung virum Start vun der Produktioun bezuelen.
    . De Client ass verlaangt voll ze bezuelen wann de Produit geliwwert gëtt.
    . De Bill of Lading gëtt geschéckt nodeems de Client d'Bezuelung geläscht huet.

​

​

TEXTIL

  • Minimum Bestellung: 4 Rollen

  • Firwat Kahayan Smaragd Textil?
    . Qualitéitssécherung
    . Beschte Präis
    . Eenzegaarteg Stoff
    . Sécherheet vun Stock

​

  • Stoff Typ
    . Drop Gestréckt
    . Wave gestréckt
    . Minor Gestréckt
    . Dash gestréckt
    . Schéin Crinkle
    . Ginger gestréckt
    . Gestréckte Rippen
    . Gestréckte Waffelen
    . Rei Strécken
    . Seid Satin
    . Prime Scuba
    . Sakura
    . Lane Misty
    . Gestréckte Schichten
    . Fréijoer Koteng
    . Soft Crinkles
    . Wooly Crêpes
    . Shakila (Cotton Seid)
    . Twill Poplin
    . Rayon Twill
    . Rayon 30s
    . Viskos gestréckt
    . Schnéi gestréckt
    . Rayon Spandex
    . Lane gestréckt
    . Corduroy gestréckt

​

  • Wéi bestellen
    1. Bestëmmt d'Typ Stoff Dir braucht
    2. Kontaktéiert eis : Nodeems Dir d'Art vu Stoff bestëmmt hutt, kontaktéiert eis fir méi komplett Produktinformatioun an Informatioun ze kréien wéi Dir bestellt.
    3. Bestellnotiz / Bestellkatalog : Duerno, wann Är Stoffbedürfnisser fäerdeg sinn, wäerte mir eng Bestellungsnotiz erausginn fir de Präis an d'Quantitéit vun Ärer Bestellung z'erklären, oder Dir kënnt och e Katalog am Viraus bei eis bestellen fir praktesch Gefill .
    4. Bezuelen & Liwwerung
    . Nodeems d'Bestellung richteg ass, geet de Bezuelungsprozess op de Kont weider.
    . Nodeems d'Bezuelung vun eis bestätegt ass, gëtt d'Bestellung un d'Destinatioun vun Ärer Wiel geschéckt.

​

​

SATIN Seidewiever Drécken / Benotzerdefinéiert Drécken

  • Minimum Bestellung: 20.000 Yards / 18.300 mtrs / 60.000 Fouss.

  • Virdeeler
    . 5.000 Yard/Motiv (enthält 3/4 Faarwen)

    _cc781905-5cde-3194-bb3b-15781bad5-1581bad 5-cf 5-cf 5_d 5-cf 5-cf 5-cf 5_d 5-f50 5-f 5-f 5_d 5-f 5_d 5-f 5-f 5_d 5-f 5_c 5_f Erstellt de Stoff deen Dir gär hutt mat verschiddene Motiver

​

  • Wéi bestellen
    . Consultatioun mat eis.
    . Maacht Grafikdesign fir Stoffer.
    . Schafen Ofsaz Commanden.
    . Rechnung vun 50% Virausbezuelung.
    . Stoff Liwwerung op Är Destinatioun.

  • Do you ship internationally?
    We do ship to other countries on the basis of the order quantity & other requirements.
  • Do you manufacture your products locally?
    No, our company provides export services for clothing suppliers.
  • What are the popular types of Kahayan Emerald company exports?
    Our company specializes in exporting high-quality, fashionable bulk apparel such as T-shirts, Polo Shirt and Blouses.
  • What services does Kahayan Emerald offer?
    We offer bulk apparel, including wholesale collections that can be relabeled under your brand name. We also provide a range of additional services, such as embroidery, printing, and custom designs, that can be tailored to customize your clothing items. Additionally, we offer textiles, as well as OEM, ODM and CMT services.
  • What is the minimum order quantity?
    Here are our minimum order quantities for each product: WHOLESALE: Collection Minimum Order: 60 pcs / 5 dozens (mixed items) Minimum Order of 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags* CUSTOM DESIGN: Minimum Order: 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags*
  • Can I request for a sample before placing an order?
    Yes, you can request a sample from us. We offer samples for a nominal fee, which will be credited towards your final order amount. To request a sample, please provide us with the product details including the design, color, size, logo design, etc., as well as the order quantity, shipping destination, and payment information. Please contact us and we will be happy to assist you with your sample request.
  • How many days for sample processing?
    The processing time for samples is typically 7 working days.
  • What is the average turnaround time for an order?
    The turnaround time for an order varies depending on the quantity and complexity of the order. However, we strive to deliver orders within 4-6 weeks from the time of order confirmation.
  • Can you provide custom packaging?
    Yes, Kahayan Emerald can provide all of customers' standard labelling and packaging requirements. Any special request should be discussed further.
  • How long does it take to produce and deliver?
    The production time for orders varies depending on the quantity and complexity of the order. However, we typically provide a delivery time of 60-90 days from the time of order confirmation.
  • What is your policy for defective or damaged items?
    At Kahayan Emerald, we strive to ensure that all of our products meet our high standards of quality and are carefully inspected before they are shipped. Please note that returns will not be accepted without prior approval. Additionally, complaints concerning the natural character of the products (e.g. variations in color, texture, or pattern) are not accepted, as these are a normal part of the production process for handmade and artisanal products. Please also note that shipping charges are not refundable.
  • What is your policy for returns and cancellations?
    Our policy for returns and cancellations will be outlined in the sales agreement. We generally do not accept returns or cancellations for custom-made products.
  • How do I place an order?
    Wholesale: You can place an order on our website, and we will receive it. We will be in touch soon to arrange the details, payment, and delivery. Custom design: Prepare a design draft. Consult with us about the desired material and design. We will make patterns and samples for you to check. Once you are satisfied with the sample results, you can place your order with us. Noted: Purchase Order is mandatory to be sent by email. We require a 70% advance payment before we start production. Please contact us if you do not receive any order confirmation within 5 business days from the date of placing your order. Any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. If no communication is received past this period of time, we will assume that the order has accepted the Permits Import (PI) with no revision needed.
  • What information do I need to provide when placing an order?
    When placing an order, you will need to provide the following information before check out in our website: product details (design, color, size, etc.), order quantity, shipping destination, and payment information.
  • How can I make payment?
    We accept payment through By Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
  • Can I make changes to my order after it has been placed?
    Yes, you can make changes to your order after it has been placed, any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. Please contact us as soon as possible to make any necessary changes.
  • How will I be informed about the status of my order?
    We will keep you informed about the status of your order through regular updates via email and phone. You can also log in to your account to check the status of your order at any time.
  • What are Kahayan Emerald payment terms?
    We refer to payment through FOB (Free on Board) payment terms, which means that the buyer is responsible for paying for shipping and any related costs once the goods have been loaded onto the shipping vessel. Our standard payment terms are Net 30, which means that payment is due 30 days after the invoice date.
  • What are the payment options available from Kahayan Emerald?
    We accept payment through Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
  • How much of the payment is required upfront?
    The amount of payment required upfront will depend on the type of shipment and the payment terms agreed upon. For Express Courier shipments, we require cash payment only. For container shipments, we require a telegraphic transfer (T/T) of 50% advance down payment before the start of production, with the balance due before shipment. After we email and courier a hard copy of the Bill of Lading (BL), the remaining balance payment is due. We understand that each shipment may have unique requirements, so we are open to discussing any special payment terms that may be needed. We are committed to ensuring that our payment terms are clear and transparent, so please do not hesitate to contact us if you have any questions or concerns about payment requirements.
  • Are there any additional fees or charges that I should be aware of?
    Additional fees or charges, such as shipping, handling, and customs duties, may apply and will be outlined in the sales agreement.
  • What is your policy for late payments?
    Our policy for late payments will be outlined in the sales agreement. Late payments may result in interest charges or the suspension of production and shipping.
  • Will I receive a receipt or invoice for my payment?
    Yes, you will receive a receipt or invoice for your payment. This document can be used for accounting and tax purposes. Additionally, if you require any additional import documents, please let us know and we will do our best to provide them to you.
  • Is there a discount available for early payment or larger orders?
    We offer a discount for larger orders, and we will provide you with the details before or after you place your order.
  • Who pays for shipping?
    In FOB (Free on Board) terms, the buyer is responsible for paying for the cost of shipping the goods from the port of origin to the destination port. This means that the buyer is responsible for arranging for and paying for the shipment of the goods, including any transportation costs, insurance, customs fees, and other expenses. The seller is responsible for delivering the goods to the port of origin and loading them onto the shipping vessel. However, once the goods are loaded onto the vessel, the buyer assumes all responsibility and liability for the shipment until it reaches its final destination. If you have any questions or concerns about shipping or shipping costs, please contact us for more information.
  • Is it Kahayan Emerald's responsibility to arrange the shipment?
    Both the buyer and Kahayan Emerald can arrange the shipment. The specific arrangements for shipping will depend on the agreement reached between the two parties, and may vary depending on the nature of the goods being shipped, the distance involved, and other factors. If the buyer arranges the shipment, they will be responsible for coordinating with a shipping provider, arranging for transportation, and paying for shipping costs. If Kahayan Emerald arranges the shipment, we will work with our trusted shipping partners to ensure that your goods are delivered safely and on time. We will also provide you with all the necessary information and documentation related to the shipment. If you have any questions or concerns about shipping or shipping arrangements, please contact us for more information.
  • What is the mode of transportation shipments?
    We offer two main modes of transportation for our shipments: air freight and sea freight. Air freight is the fastest and most reliable option for shipping small to medium-sized orders, particularly those that are time-sensitive or have specific delivery requirements. Air freight is ideal for orders that need to be delivered quickly, as shipments can be scheduled on regular flights and delivered within a matter of days. However, air freight can be more expensive than sea freight, particularly for larger orders or those with heavier items. Sea freight is the most cost-effective option for shipping large orders, particularly those with heavy or bulky items. Sea freight can accommodate large quantities of goods and offers lower shipping rates than air freight, making it ideal for customers who are looking to save on shipping costs. However, sea freight is typically slower than air freight and can take several weeks to reach its destination, particularly for international shipments. We work with a range of trusted shipping partners to ensure that our customers receive their orders as quickly and efficiently as possible, regardless of the mode of transportation chosen.
  • What is the average lead time for shipment?
    The average lead time can vary depending on the nature of the goods being shipped, the distance involved, and other factors. Generally, once the order is confirmed and payment is received, we will work to prepare your shipment and arrange for transportation. Estimated delivery times will depend on the destination, but we can provide you with some estimated delivery times to popular destinations: AIR FREIGHT Singapore: 2-4 working days Malaysia: 3-5 working days Japan: 3-6 working days China: 3-7 working days South Korea: 3-7 working days Australia: 4-6 working days United States: 5-8 working days United Kingdom: 5-8 working days Germany: 5-8 working days SEA FREIGHT FCL Singapore: 1-3 days Malaysia: 2-4 days Japan: 7-14 days China: 10-14 days South Korea: 10-14 days Australia: 7-14 days United States: 25-35 days United Kingdom: 25-35 days Germany: 25-35 days SEA FREIGHT LCL Singapore: 2-5 days Malaysia: 4-8 days Japan: 6-10 days China: 8-12 days South Korea: 10-14 days Australia: 7-14 days United States: 14-28 days United Kingdom: 21-35 days Germany: 21-35 days Please note that these delivery times are only estimates and may vary depending on the specific circumstances of each shipment.
  • What is the packaging method?
    Usually, a transparent plastic packaging is used for individual items with dimensions of 23cm x 35cm, 25cm x 35cm, and 30cm x 37cm, which are then packed in sacks. The estimated normal content for each sack is 100-130 pieces with an average weight of 58-60kg. The sack dimensions are approximately 25cm in length, 70cm in width, and 102cm in height.
bottom of page