VOORWAARDEN

BESTELLEN

Inkooporder is verplicht om per e-mail te worden verzonden.
Neem contact met ons op als u binnen 5 werkdagen na het plaatsen van uw bestelling geen orderbevestiging heeft ontvangen.
Wijzigingen in de bestelling moeten binnen 5 werkdagen na ontvangst van de orderbevestiging schriftelijk worden meegedeeld.
Als er na deze periode geen communicatie is ontvangen, gaan we ervan uit dat de bestelling de Permits Import (PI) heeft geaccepteerd zonder dat er herziening nodig is.

BETALINGSVOORWAARDEN

Voor koeriersdiensten: alleen contante betaling.
Voor container: door telegrafische overboeking (T/T) van 50% aanbetaling vóór aanvang van de productie en saldobetaling na e-mail en koerier een papieren exemplaar van de vrachtbrief (BL). Eventuele bijzondere betalingsvoorwaarden worden verder besproken.

MINIMUM BESTELHOEVEELHEID

Groothandel Collectie: 60 stks/5 dozijn (gemengde items)
Aangepast ontwerp: 60 stuks elk model
Textiel : 4 rollen
Gedrukt op maat: 20.000 yard/motief (inclusief 3/4 kleuren)

PRIJZEN

Free/Freight On Board (FOB) prijs, alleen geldig voor volledige containerbestellingen.
Prijzen zijn exclusief documenten & certificeringskosten.

VERPAKKING & ETIKETTERING

Kahayan Emerald kan alle standaard etiketterings- en verpakkingsvereisten van klanten bieden. Elk speciaal verzoek moet verder worden besproken.
We zullen onze klanten ook voorzien van foto's en video's met een hoge resolutie van hun producten voor alle promotionele behoeften. AV zijn van toepassing.

ZENDINGEN

Full Container Loads (FCL): De prijzen zijn FOB, behandelingskosten en lokale logistieke kosten zijn voor rekening van de koper.
Less Container Loads (LCL): Als de klant een gecombineerde verzending met andere leveranciers aanvraagt, kunnen we helpen de goederen naar de gevraagde locatie te brengen. Hiervoor worden de afhandelingskosten en de kosten voor lokaal transport betaald door de koper.

GARANTIE & CLAIMS

Zodra de verkoop definitief is, wordt uw bestelling zorgvuldig verwerkt en verpakt.
Verzendkosten worden niet terugbetaald. Retourzendingen worden niet geaccepteerd zonder voorafgaande goedkeuring.
Klachten betreffende het natuurlijke karakter van de producten worden niet aanvaard.

CATEGORIE VOORWAARDEN

GROOTHANDEL

Collectie Minimale bestelling: 60 stuks / 5 tientallen (gemengde artikelen)
Gratis labels en handlabels: minimale bestelling 60 stuks / 5 tientallen (elk 1 ontwerp)

Etiketten en handlabels Minimale bestelling

. Etiketten: 1.000 dozijn (inclusief montage)
. Handtags: 100 dozijn

Labels en Hand Tag Prijs (inclusief 2 kleuren & 1 logo)

. 1.000 dozijn - $ 128
. 500 dozijn - $ 100
. 200 dozijn - $ 90
. 100 dozijn - $ 75

AANGEPAST ONTWERP

Alle soorten kleding kunnen hier worden gemaakt, variërend van uniformen, alledaagse kleding, hijab, moslimkleding, van formeel of informeel en vele anderen.

Minimale bestelling: 60 stuks / 5 tientallen (elk 1 ontwerp)
Diensten omvatten:
CMT (Cut Make Trim)
Naai-/kleermakersservice met ontwerpen en materialen aangeleverd door de klant.
We voeren slechts drie hoofdprocessen uit, zoals:
. Het proces van het knippen van het materiaal (knippen) totdat het klaar is om te worden genaaid, inclusief het meten van de stof en het toevoegen van het maatnummer.
. Het proces van het op maat maken van het materiaal (maken) wordt vervolgens grondig uitgevoerd om het eindproduct te creëren.
. Het proces van trimmen (trimmen) en controleren (QC) om er zeker van te zijn dat er geen resterende draden zijn bevestigd. In dit laatste proces worden ook het kleuren, strijken, labelen en verpakken uitgevoerd.
ODM (originele ontwerpfabrikant)
Naai-/kleermakersservice met patronen en materialen vervaardigd volgens de door ons opgegeven specificaties.

Bestelproces
. Maak een ontwerptekening
. Overleg van het gewenste materiaal en ontwerp
. Patronen en monsters maken
. Controleer de voorbeeldresultaten
. Bestellingen
. 50% vooruitbetaling
. Productie starten

algemene voorwaarden

1. Patroon: de klant moet een afbeelding/ontwerpontwerp voorbereiden dat hij wil. Het kan een fysiek monster of een foto zijn. Daarna gaan we het verwerken tot een patroon.
2. Bemonstering
. We bieden wel materiaalvereisten voor monsters, maar kunnen materialen gebruiken die door de klant zijn verstrekt / voorbereid.
. Voorbeeldprijzen beginnen bij $ 32, afhankelijk van het type product (inclusief verzendkosten).
. In het honorarium is maximaal 1 revisie inbegrepen. Voor verdere herzieningen worden extra kosten in rekening gebracht.
3. Materiaal
. Wij bieden en accepteren aanvragen voor door klanten gewenste materialen.
. Wij kunnen materialen gebruiken die door de opdrachtgever zijn aangeleverd/bereid.
4. Maat : Bepalingen voor het aantal maten dat besteld kan worden per ontwerp zijn 2/3 maten voor 10 tientallen (afhankelijk van het ontwerp).
5. Kleur : Het aantal kleuren dat per ontwerp besteld kan worden = 1 kleur = 10 dozijn.
6. Productie
. De productie begint nadat de klant akkoord is gegaan met productmonsters en de benodigde materialen beschikbaar zijn.
. Productietijd duurt ongeveer 10-14 werkdagen na orderovereenkomst.
. Klanten kunnen reeds voorbereide tags/labels bestellen.
7. Betaling
. De klanten zouden 50%-voorschot moeten betalen vóór de start van de productie.
. De klant is verplicht het volledige bedrag te betalen bij levering van het product.
. De Bill of Lading wordt verzonden nadat de klant de betaling heeft goedgekeurd.

TEXTIEL

Minimale bestelling: 4 rollen
Waarom Kahayan Emerald Textiel?
. Kwaliteitsverzekering
. Beste prijs
. Uniek doek
. Zekerheid van voorraad

stof type
. Laat Gebreid
. Golf gebreid
. Klein gebreid
. Dash gebreid
. Pure kreukel
. Gember gebreid
. Gebreide Ribben
. Gebreide Wafels
. Rij gebreid
. Zijde Satijn
. Eerste duik
. Sakura
. Laan mistig
. Gebreide lagen
. Lente katoen
. Zachte rimpels
. Wollige Pannenkoeken
. Shakila (katoen zijde)
. Twill popeline
. Rayon twill
. Rayon jaren '30
. Viscose gebreid
. Sneeuw gebreid
. Viscose spandex
. Laan gebreid
. Corduroy gebreid

Hoe te bestellen
1. Bepaal het type stof dat u nodig hebt
2. Neem contact met ons op: neem na het bepalen van het type stof dat u nodig heeft contact met ons op voor meer volledige productinformatie en informatie over hoe u kunt bestellen.
3. Bestelnotitie / Bestelcatalogus: daarna, wanneer uw stofbehoeften compleet zijn, zullen we een bestelnota uitgeven om de prijs en hoeveelheid van uw bestelling uit te leggen, of u kunt ook vooraf een catalogus bij ons bestellen voor een praktisch gevoel .
4. Betaling & Levering
. Nadat de bestelling correct is, gaat het betalingsproces naar de rekening.
. Nadat de betaling door ons is bevestigd, wordt de bestelling verzonden naar de bestemming van uw keuze.

SATIN SILK PRINT/CUSTOM GEDRUKT

Minimale bestelling: 20.000 meter/18.300 meter/60.000 voet.
Voordelen
. 5.000 yard/motief (inclusief 3/4 kleuren)

bad Creëer de stof die je leuk vindt met verschillende motieven

Hoe te bestellen
. Overleg met ons.
. Het maken van grafische ontwerpen voor stoffen.
. Verkooporders maken.
. Factuur van 50% vooruitbetaling.
. Stof levering naar uw bestemming.

Do you ship internationally?

We do ship to other countries on the basis of the order quantity & other requirements.
Do you manufacture your products locally?

No, our company provides export services for clothing suppliers.
What are the popular types of Kahayan Emerald company exports?

Our company specializes in exporting high-quality, fashionable bulk apparel such as T-shirts, Polo Shirt and Blouses.
What services does Kahayan Emerald offer?

We offer bulk apparel, including wholesale collections that can be relabeled under your brand name. We also provide a range of additional services, such as embroidery, printing, and custom designs, that can be tailored to customize your clothing items. Additionally, we offer textiles, as well as OEM, ODM and CMT services.
What is the minimum order quantity?

Here are our minimum order quantities for each product: WHOLESALE: Collection Minimum Order: 60 pcs / 5 dozens (mixed items) Minimum Order of 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags* CUSTOM DESIGN: Minimum Order: 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags*
Can I request for a sample before placing an order?

Yes, you can request a sample from us. We offer samples for a nominal fee, which will be credited towards your final order amount. To request a sample, please provide us with the product details including the design, color, size, logo design, etc., as well as the order quantity, shipping destination, and payment information. Please contact us and we will be happy to assist you with your sample request.
How many days for sample processing?

The processing time for samples is typically 7 working days.
What is the average turnaround time for an order?

The turnaround time for an order varies depending on the quantity and complexity of the order. However, we strive to deliver orders within 4-6 weeks from the time of order confirmation.
Can you provide custom packaging?

Yes, Kahayan Emerald can provide all of customers' standard labelling and packaging requirements. Any special request should be discussed further.
How long does it take to produce and deliver?

The production time for orders varies depending on the quantity and complexity of the order. However, we typically provide a delivery time of 60-90 days from the time of order confirmation.
What is your policy for defective or damaged items?

At Kahayan Emerald, we strive to ensure that all of our products meet our high standards of quality and are carefully inspected before they are shipped. Please note that returns will not be accepted without prior approval. Additionally, complaints concerning the natural character of the products (e.g. variations in color, texture, or pattern) are not accepted, as these are a normal part of the production process for handmade and artisanal products. Please also note that shipping charges are not refundable.
What is your policy for returns and cancellations?

Our policy for returns and cancellations will be outlined in the sales agreement. We generally do not accept returns or cancellations for custom-made products.
How do I place an order?

Wholesale: You can place an order on our website, and we will receive it. We will be in touch soon to arrange the details, payment, and delivery. Custom design: Prepare a design draft. Consult with us about the desired material and design. We will make patterns and samples for you to check. Once you are satisfied with the sample results, you can place your order with us. Noted: Purchase Order is mandatory to be sent by email. We require a 70% advance payment before we start production. Please contact us if you do not receive any order confirmation within 5 business days from the date of placing your order. Any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. If no communication is received past this period of time, we will assume that the order has accepted the Permits Import (PI) with no revision needed.
What information do I need to provide when placing an order?

When placing an order, you will need to provide the following information before check out in our website: product details (design, color, size, etc.), order quantity, shipping destination, and payment information.
How can I make payment?

We accept payment through By Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
Can I make changes to my order after it has been placed?

Yes, you can make changes to your order after it has been placed, any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. Please contact us as soon as possible to make any necessary changes.
How will I be informed about the status of my order?

We will keep you informed about the status of your order through regular updates via email and phone. You can also log in to your account to check the status of your order at any time.
What are Kahayan Emerald payment terms?

We refer to payment through FOB (Free on Board) payment terms, which means that the buyer is responsible for paying for shipping and any related costs once the goods have been loaded onto the shipping vessel. Our standard payment terms are Net 30, which means that payment is due 30 days after the invoice date.
What are the payment options available from Kahayan Emerald?

We accept payment through Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
How much of the payment is required upfront?

The amount of payment required upfront will depend on the type of shipment and the payment terms agreed upon. For Express Courier shipments, we require cash payment only. For container shipments, we require a telegraphic transfer (T/T) of 50% advance down payment before the start of production, with the balance due before shipment. After we email and courier a hard copy of the Bill of Lading (BL), the remaining balance payment is due. We understand that each shipment may have unique requirements, so we are open to discussing any special payment terms that may be needed. We are committed to ensuring that our payment terms are clear and transparent, so please do not hesitate to contact us if you have any questions or concerns about payment requirements.
Are there any additional fees or charges that I should be aware of?

Additional fees or charges, such as shipping, handling, and customs duties, may apply and will be outlined in the sales agreement.
What is your policy for late payments?

Our policy for late payments will be outlined in the sales agreement. Late payments may result in interest charges or the suspension of production and shipping.
Will I receive a receipt or invoice for my payment?

Yes, you will receive a receipt or invoice for your payment. This document can be used for accounting and tax purposes. Additionally, if you require any additional import documents, please let us know and we will do our best to provide them to you.
Is there a discount available for early payment or larger orders?

We offer a discount for larger orders, and we will provide you with the details before or after you place your order.
Who pays for shipping?

In FOB (Free on Board) terms, the buyer is responsible for paying for the cost of shipping the goods from the port of origin to the destination port. This means that the buyer is responsible for arranging for and paying for the shipment of the goods, including any transportation costs, insurance, customs fees, and other expenses. The seller is responsible for delivering the goods to the port of origin and loading them onto the shipping vessel. However, once the goods are loaded onto the vessel, the buyer assumes all responsibility and liability for the shipment until it reaches its final destination. If you have any questions or concerns about shipping or shipping costs, please contact us for more information.
Is it Kahayan Emerald's responsibility to arrange the shipment?

Both the buyer and Kahayan Emerald can arrange the shipment. The specific arrangements for shipping will depend on the agreement reached between the two parties, and may vary depending on the nature of the goods being shipped, the distance involved, and other factors. If the buyer arranges the shipment, they will be responsible for coordinating with a shipping provider, arranging for transportation, and paying for shipping costs. If Kahayan Emerald arranges the shipment, we will work with our trusted shipping partners to ensure that your goods are delivered safely and on time. We will also provide you with all the necessary information and documentation related to the shipment. If you have any questions or concerns about shipping or shipping arrangements, please contact us for more information.
What is the mode of transportation shipments?

We offer two main modes of transportation for our shipments: air freight and sea freight. Air freight is the fastest and most reliable option for shipping small to medium-sized orders, particularly those that are time-sensitive or have specific delivery requirements. Air freight is ideal for orders that need to be delivered quickly, as shipments can be scheduled on regular flights and delivered within a matter of days. However, air freight can be more expensive than sea freight, particularly for larger orders or those with heavier items. Sea freight is the most cost-effective option for shipping large orders, particularly those with heavy or bulky items. Sea freight can accommodate large quantities of goods and offers lower shipping rates than air freight, making it ideal for customers who are looking to save on shipping costs. However, sea freight is typically slower than air freight and can take several weeks to reach its destination, particularly for international shipments. We work with a range of trusted shipping partners to ensure that our customers receive their orders as quickly and efficiently as possible, regardless of the mode of transportation chosen.
What is the average lead time for shipment?

The average lead time can vary depending on the nature of the goods being shipped, the distance involved, and other factors. Generally, once the order is confirmed and payment is received, we will work to prepare your shipment and arrange for transportation. Estimated delivery times will depend on the destination, but we can provide you with some estimated delivery times to popular destinations: AIR FREIGHT Singapore: 2-4 working days Malaysia: 3-5 working days Japan: 3-6 working days China: 3-7 working days South Korea: 3-7 working days Australia: 4-6 working days United States: 5-8 working days United Kingdom: 5-8 working days Germany: 5-8 working days SEA FREIGHT FCL Singapore: 1-3 days Malaysia: 2-4 days Japan: 7-14 days China: 10-14 days South Korea: 10-14 days Australia: 7-14 days United States: 25-35 days United Kingdom: 25-35 days Germany: 25-35 days SEA FREIGHT LCL Singapore: 2-5 days Malaysia: 4-8 days Japan: 6-10 days China: 8-12 days South Korea: 10-14 days Australia: 7-14 days United States: 14-28 days United Kingdom: 21-35 days Germany: 21-35 days Please note that these delivery times are only estimates and may vary depending on the specific circumstances of each shipment.
What is the packaging method?

Usually, a transparent plastic packaging is used for individual items with dimensions of 23cm x 35cm, 25cm x 35cm, and 30cm x 37cm, which are then packed in sacks. The estimated normal content for each sack is 100-130 pieces with an average weight of 58-60kg. The sack dimensions are approximately 25cm in length, 70cm in width, and 102cm in height.