TERMOS E CONDIÇÕES

PEDIDO

A Ordem de Compra é obrigatoriamente enviada por e-mail.
Entre em contato conosco se você não receber qualquer confirmação do pedido dentro de 5 dias úteis a partir da data de realização do pedido.
Quaisquer alterações à encomenda devem ser notificadas, por escrito, no prazo de 5 dias úteis a contar da receção da confirmação da encomenda.
Se nenhuma comunicação for recebida após esse período de tempo, assumiremos que o pedido aceitou as Licenças de Importação (PI) sem necessidade de revisão.

CONDIÇÕES DE PAGAMENTO

Para Express Courier: Somente pagamento em dinheiro.
Para contêiner: Por transferência telegráfica (T/T) de 50% de adiantamento antes do início da produção e pagamento do saldo a ser feito após e-mail e correio uma cópia impressa do Conhecimento de Embarque (BL). Quaisquer condições especiais de pagamento serão discutidas posteriormente.

QUANTIDADE MÍNIMA DE PEDIDO

Coleção de atacado: 60 unidades/5 dúzias (itens mistos)
Design personalizado: 60pcs cada modelo
Têxtil: 4 rolos
Personalizado impresso: 20.000 jardas/motivo (inclui 3/4 cores)

PREÇOS

Preço Free/Freight On Board (FOB), válido apenas para encomendas de contentores cheios.
Os preços excluem documentos e custos de certificação.

EMBALAGEM E ROTULAGEM

A Kahayan Emerald pode fornecer todos os requisitos de rotulagem e embalagem padrão dos clientes. Qualquer pedido especial deve ser discutido mais adiante.
Também forneceremos aos nossos clientes fotos e vídeos de alta resolução de seus produtos para todas as necessidades promocionais. Aplicam-se os T&C.

EMBARQUES

Full Container Loads (FCL): Os preços são FOB, o custo de manuseio e o custo de logística local serão pagos pelo comprador.
Menos Cargas de Contêiner (LCL): Se o cliente solicitar uma remessa combinada com outros fornecedores, podemos ajudar a levar a mercadoria até o local solicitado. Para isso, o custo de manuseio e o custo de transporte local serão pagos pelo comprador.

GARANTIA E RECLAMAÇÕES

Assim que a venda for finalizada, seu pedido será cuidadosamente processado e embalado.
As despesas de envio não são reembolsáveis. Nenhuma devolução será aceita sem aprovação prévia.
Reclamações relativas ao caráter natural dos produtos não são aceitas.

CONDIÇÕES DA CATEGORIA

ATACADO

Coleção Pedido Mínimo: 60 unidades / 5 dezenas (itens mistos)
Etiquetas gratuitas e etiquetas manuais: Pedido mínimo 60 peças / 5 dúzias (cada 1 design)

Etiquetas e Etiquetas manuais Pedido Mínimo

. Etiquetas: 1.000 dúzias (inclui montagem)
. Etiquetas manuais: 100 dúzias

Etiquetas e etiqueta manual Preço (incluindo 2 cores e 1 logotipo)

. 1.000 dúzias - US$ 128
. 500 dúzias - $100
. 200 dúzias - $ 90
. 100 dúzias - $ 75

DESIGN PERSONALIZADO

Todos os tipos de roupas podem ser feitas aqui, desde uniformes, roupas do dia a dia, hijab, roupas muçulmanas, formais ou informais e muitas outras.

Pedido Mínimo: 60pcs / 5 dúzias (cada 1 design)
Os serviços incluem:
CMT (Cut Make Trim)
Serviço de costura/alfaiataria com desenhos e materiais fornecidos pelo cliente.
Realizamos apenas três processos principais como:
. O processo de corte do material (corte) até que esteja pronto para ser costurado, incluindo a medição do tecido e a adição do número do tamanho.
. O processo de alfaiataria do material (make) é então realizado minuciosamente para a criação do produto final.
. O processo de aparar (trim), bem como a verificação (QC) para garantir que não haja fios restantes presos. Nesse processo final, também são realizadas coloração, engomadoria, rotulagem e embalagem.
ODM (fabricante de design original)
Serviço de costura/alfaiataria com moldes e materiais preparados de acordo com as especificações por nós especificadas.

Processo de encomenda
. Preparar um rascunho do projeto
. Consulta do material e design desejado
. Fazendo padrões e amostras
. Confira os resultados da amostra
. Pedidos
. pagamento antecipado de 50%
. Iniciar produção

termos e Condições

1. Padrão: O cliente precisa preparar um design de imagem/design que deseja. Pode ser uma amostra física ou uma foto. Depois disso, vamos processá-lo para fazer um padrão.
2. Amostragem
. Fornecemos requisitos de material para amostras, mas podemos usar materiais fornecidos/preparados pelo cliente.
. Os preços de amostra começam em $ 32, dependendo do tipo de produto (inclui frete).
. No máximo 1 revisão está incluída na taxa. Para novas revisões, será cobrada uma taxa adicional.
3. Material
. Fornecemos e aceitamos pedidos de materiais desejados pelos clientes.
. Podemos utilizar materiais fornecidos/preparados pelo cliente.
4. Tamanho: As provisões para o número de tamanhos que podem ser encomendados por design são 2/3 tamanhos para 10 dúzias (dependendo do design).
5. Cor: O número de cores que podem ser encomendadas por design = 1 cor = 10 dúzias.
6. Produção
. A produção começa depois que as amostras do produto são acordadas pelo cliente e os materiais necessários estão disponíveis.
. O tempo de produção leva cerca de 10 a 14 dias úteis após o acordo do pedido.
. Os clientes podem solicitar tags/etiquetas já preparadas.
7. Pagamento
. Os clientes devem pagar adiantamento de 50% antes do início da produção.
. O cliente é obrigado a pagar integralmente quando o produto é entregue.
. O Conhecimento de Embarque será enviado após o cliente compensar o pagamento.

TÊXTIL

Pedido mínimo: 4 rolos
Por que Kahayan Emerald Textile?
. Garantia da Qualidade
. Melhor preço
. Pano único
. Certeza de estoque

tipo de tecido
. Gota de malha
. Malha Onda
. malha menor
. traço de malha
. Crinkle puro
. Gengibre Tricotado
. costelas de malha
. waffles de malha
. linha de malha
. Seda Cetim
. Prime Scuba
. sakura
. Lane Misty
. Camadas de malha
. Algodão Primavera
. rugas suaves
. crepes de lã
. Shakila (seda de algodão)
. Sarja Popeline
. Rayon Sarja
. rayon anos 30
. Malha Viscose
. malha de neve
. Rayon Spandex
. Pista de Malha
. Malha de veludo cotelê

Como pedir
1. Determine o tipo de tecido necessário
2. Entre em contato conosco: Depois de determinar o tipo de tecido necessário, entre em contato conosco para obter informações mais completas sobre o produto e como fazer o pedido.
3. Nota de pedido/catálogo de pedidos: Depois disso, quando suas necessidades de tecido estiverem completas, emitiremos uma nota de pedido para explicar o preço e a quantidade de seu pedido, ou você também pode solicitar um catálogo conosco com antecedência para uma experiência prática. .
4. Pagamento e entrega
. Depois que o pedido estiver correto, o processo de pagamento seguirá para a conta.
. Após a confirmação do pagamento por nós, a encomenda é enviada para o destino à sua escolha.

IMPRESSÃO DE SEDA DE CETIM/IMPRESSÃO PERSONALIZADA

Pedido mínimo: 20.000 jardas/18.300 metros/60.000 pés.
Benefícios
. 5.000 jardas/motivo (inclui 3/4 cores)

_cc781905-5cde-3194-bb3b-136-bad5.cf58d_bad 5.cf58d_ Crie o tecido que você gosta com vários motivos

Como pedir
. Consulte-nos.
. Elaboração de desenhos gráficos para tecidos.
. Criação de pedidos de vendas.
. Fatura de pagamento antecipado de 50%.
. Entrega de tecidos no seu destino.

Do you ship internationally?

We do ship to other countries on the basis of the order quantity & other requirements.
Do you manufacture your products locally?

No, our company provides export services for clothing suppliers.
What are the popular types of Kahayan Emerald company exports?

Our company specializes in exporting high-quality, fashionable bulk apparel such as T-shirts, Polo Shirt and Blouses.
What services does Kahayan Emerald offer?

We offer bulk apparel, including wholesale collections that can be relabeled under your brand name. We also provide a range of additional services, such as embroidery, printing, and custom designs, that can be tailored to customize your clothing items. Additionally, we offer textiles, as well as OEM, ODM and CMT services.
What is the minimum order quantity?

Here are our minimum order quantities for each product: WHOLESALE: Collection Minimum Order: 60 pcs / 5 dozens (mixed items) Minimum Order of 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags* CUSTOM DESIGN: Minimum Order: 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags*
Can I request for a sample before placing an order?

Yes, you can request a sample from us. We offer samples for a nominal fee, which will be credited towards your final order amount. To request a sample, please provide us with the product details including the design, color, size, logo design, etc., as well as the order quantity, shipping destination, and payment information. Please contact us and we will be happy to assist you with your sample request.
How many days for sample processing?

The processing time for samples is typically 7 working days.
What is the average turnaround time for an order?

The turnaround time for an order varies depending on the quantity and complexity of the order. However, we strive to deliver orders within 4-6 weeks from the time of order confirmation.
Can you provide custom packaging?

Yes, Kahayan Emerald can provide all of customers' standard labelling and packaging requirements. Any special request should be discussed further.
How long does it take to produce and deliver?

The production time for orders varies depending on the quantity and complexity of the order. However, we typically provide a delivery time of 60-90 days from the time of order confirmation.
What is your policy for defective or damaged items?

At Kahayan Emerald, we strive to ensure that all of our products meet our high standards of quality and are carefully inspected before they are shipped. Please note that returns will not be accepted without prior approval. Additionally, complaints concerning the natural character of the products (e.g. variations in color, texture, or pattern) are not accepted, as these are a normal part of the production process for handmade and artisanal products. Please also note that shipping charges are not refundable.
What is your policy for returns and cancellations?

Our policy for returns and cancellations will be outlined in the sales agreement. We generally do not accept returns or cancellations for custom-made products.
How do I place an order?

Wholesale: You can place an order on our website, and we will receive it. We will be in touch soon to arrange the details, payment, and delivery. Custom design: Prepare a design draft. Consult with us about the desired material and design. We will make patterns and samples for you to check. Once you are satisfied with the sample results, you can place your order with us. Noted: Purchase Order is mandatory to be sent by email. We require a 70% advance payment before we start production. Please contact us if you do not receive any order confirmation within 5 business days from the date of placing your order. Any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. If no communication is received past this period of time, we will assume that the order has accepted the Permits Import (PI) with no revision needed.
What information do I need to provide when placing an order?

When placing an order, you will need to provide the following information before check out in our website: product details (design, color, size, etc.), order quantity, shipping destination, and payment information.
How can I make payment?

We accept payment through By Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
Can I make changes to my order after it has been placed?

Yes, you can make changes to your order after it has been placed, any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. Please contact us as soon as possible to make any necessary changes.
How will I be informed about the status of my order?

We will keep you informed about the status of your order through regular updates via email and phone. You can also log in to your account to check the status of your order at any time.
What are Kahayan Emerald payment terms?

We refer to payment through FOB (Free on Board) payment terms, which means that the buyer is responsible for paying for shipping and any related costs once the goods have been loaded onto the shipping vessel. Our standard payment terms are Net 30, which means that payment is due 30 days after the invoice date.
What are the payment options available from Kahayan Emerald?

We accept payment through Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
How much of the payment is required upfront?

The amount of payment required upfront will depend on the type of shipment and the payment terms agreed upon. For Express Courier shipments, we require cash payment only. For container shipments, we require a telegraphic transfer (T/T) of 50% advance down payment before the start of production, with the balance due before shipment. After we email and courier a hard copy of the Bill of Lading (BL), the remaining balance payment is due. We understand that each shipment may have unique requirements, so we are open to discussing any special payment terms that may be needed. We are committed to ensuring that our payment terms are clear and transparent, so please do not hesitate to contact us if you have any questions or concerns about payment requirements.
Are there any additional fees or charges that I should be aware of?

Additional fees or charges, such as shipping, handling, and customs duties, may apply and will be outlined in the sales agreement.
What is your policy for late payments?

Our policy for late payments will be outlined in the sales agreement. Late payments may result in interest charges or the suspension of production and shipping.
Will I receive a receipt or invoice for my payment?

Yes, you will receive a receipt or invoice for your payment. This document can be used for accounting and tax purposes. Additionally, if you require any additional import documents, please let us know and we will do our best to provide them to you.
Is there a discount available for early payment or larger orders?

We offer a discount for larger orders, and we will provide you with the details before or after you place your order.
Who pays for shipping?

In FOB (Free on Board) terms, the buyer is responsible for paying for the cost of shipping the goods from the port of origin to the destination port. This means that the buyer is responsible for arranging for and paying for the shipment of the goods, including any transportation costs, insurance, customs fees, and other expenses. The seller is responsible for delivering the goods to the port of origin and loading them onto the shipping vessel. However, once the goods are loaded onto the vessel, the buyer assumes all responsibility and liability for the shipment until it reaches its final destination. If you have any questions or concerns about shipping or shipping costs, please contact us for more information.
Is it Kahayan Emerald's responsibility to arrange the shipment?

Both the buyer and Kahayan Emerald can arrange the shipment. The specific arrangements for shipping will depend on the agreement reached between the two parties, and may vary depending on the nature of the goods being shipped, the distance involved, and other factors. If the buyer arranges the shipment, they will be responsible for coordinating with a shipping provider, arranging for transportation, and paying for shipping costs. If Kahayan Emerald arranges the shipment, we will work with our trusted shipping partners to ensure that your goods are delivered safely and on time. We will also provide you with all the necessary information and documentation related to the shipment. If you have any questions or concerns about shipping or shipping arrangements, please contact us for more information.
What is the mode of transportation shipments?

We offer two main modes of transportation for our shipments: air freight and sea freight. Air freight is the fastest and most reliable option for shipping small to medium-sized orders, particularly those that are time-sensitive or have specific delivery requirements. Air freight is ideal for orders that need to be delivered quickly, as shipments can be scheduled on regular flights and delivered within a matter of days. However, air freight can be more expensive than sea freight, particularly for larger orders or those with heavier items. Sea freight is the most cost-effective option for shipping large orders, particularly those with heavy or bulky items. Sea freight can accommodate large quantities of goods and offers lower shipping rates than air freight, making it ideal for customers who are looking to save on shipping costs. However, sea freight is typically slower than air freight and can take several weeks to reach its destination, particularly for international shipments. We work with a range of trusted shipping partners to ensure that our customers receive their orders as quickly and efficiently as possible, regardless of the mode of transportation chosen.
What is the average lead time for shipment?

The average lead time can vary depending on the nature of the goods being shipped, the distance involved, and other factors. Generally, once the order is confirmed and payment is received, we will work to prepare your shipment and arrange for transportation. Estimated delivery times will depend on the destination, but we can provide you with some estimated delivery times to popular destinations: AIR FREIGHT Singapore: 2-4 working days Malaysia: 3-5 working days Japan: 3-6 working days China: 3-7 working days South Korea: 3-7 working days Australia: 4-6 working days United States: 5-8 working days United Kingdom: 5-8 working days Germany: 5-8 working days SEA FREIGHT FCL Singapore: 1-3 days Malaysia: 2-4 days Japan: 7-14 days China: 10-14 days South Korea: 10-14 days Australia: 7-14 days United States: 25-35 days United Kingdom: 25-35 days Germany: 25-35 days SEA FREIGHT LCL Singapore: 2-5 days Malaysia: 4-8 days Japan: 6-10 days China: 8-12 days South Korea: 10-14 days Australia: 7-14 days United States: 14-28 days United Kingdom: 21-35 days Germany: 21-35 days Please note that these delivery times are only estimates and may vary depending on the specific circumstances of each shipment.
What is the packaging method?

Usually, a transparent plastic packaging is used for individual items with dimensions of 23cm x 35cm, 25cm x 35cm, and 30cm x 37cm, which are then packed in sacks. The estimated normal content for each sack is 100-130 pieces with an average weight of 58-60kg. The sack dimensions are approximately 25cm in length, 70cm in width, and 102cm in height.