条款和条件

命令

采购订单必须通过电子邮件发送。
如果您在下订单后的 5 个工作日内未收到任何订单确认，请联系我们。
必须在收到订单确认后的 5 个工作日内以书面形式通知任何订单修改。
如果在这段时间内没有收到任何通信，我们将假定订单已接受许可证进口 (PI)，无需修改。

付款条件

对于快递：仅限现金付款。
对于集装箱：通过电汇 (T/T) 在生产开始前预付 50% 的定金，并在通过电子邮件和快递发送提单 (BL) 的纸质副本后支付余款。任何特殊付款条件将进一步讨论。

最小起订量

批发系列：60 件/5 打（混装）
定制设计：每个型号 60 件
纺织品：4卷
印刷定制：20,000 码/图案（包括 3/4 种颜色）

价钱

免费/船上运费 (FOB) 价格，仅对整箱订单有效。
价格不包括文件和认证费用。

包装和标签

Kahayan Emerald 可以提供所有客户的标准标签和包装要求。应进一步讨论任何特殊要求。
我们还将为客户提供其产品的高分辨率照片和视频，以满足所有促销需求。条款和条件适用。

出货量

整箱（FCL）：价格为离岸价，手续费和当地物流费用由买方支付。
Less Container Loads (LCL)：如果客户要求与其他供应商合并装运，我们可以协助将货物运送到要求的地点。为此，处理费用和当地卡车运输费用将由买方支付。

保证与索赔

一旦销售完成，您的订单将被仔细处理和包装。
运费不予退还。未经事先批准，恕不接受退货。
不接受有关产品自然特性的投诉。

类别条件

批发的

系列最低起订量：60 件 / 5 打（混装）
免费标签和手牌：最少订购 60 件/5 打（每 1 种设计）

标签和手牌最低订购量

。标签：1,000 打（包括配件）
。手牌：100打

标签和手牌价格（包括2种颜色和1个标志）

。 1,000 打 - 128 美元
。 500 打 - 100 美元
。 200 打 - 90 美元
。 100 打 - 75 美元

定制设计

所有类型的服装都可以在这里制作，从制服、日常服装、头巾、穆斯林服装，正式或非正式服装等等。

最小起订量：60pcs / 5打（每打1款）
服务包括：
CMT（剪裁剪裁）
使用客户提供的设计和材料进行缝纫/裁缝服务。
我们只执行三个主要流程，例如：
.裁剪材料（cut）直到可以缝制的过程，包括量布料和加上尺码号。
.然后彻底执行裁剪材料（制造）的过程以创建最终产品。
.修剪 (trim) 和检查 (QC) 的过程，以确保没有剩余的螺纹连接。在这个最后的过程中，还进行了着色、熨烫、贴标签和包装。
ODM（原始设计制造商）
根据我们指定的规格准备的图案和材料的缝纫/裁缝服务。

订单流程
.准备设计稿
.咨询所需材料和设计
.制作图案和样品
.检查样本结果
.订单
. 50%预付款
.开始生产

条款和条件

1. Pattern : 客户需要准备一个他们想要的图像/设计图样。它可以是实物样品或照片。之后，我们将对其进行处理以制作图案。
2、抽样
.我们确实提供样品的材料要求，但可以使用客户提供/准备的材料。
.样品价格从 32 美元起，具体取决于产品类型（包括运费）。
.费用中最多包含 1 次修订。如需进一步修订，将收取额外费用。
3.材质
.我们提供并接受客户所需材料的请求。
.我们可以使用客户提供/准备的材料。
4. 尺码：每款款式可订购尺码数量规定为2/3尺码10打（视款式而定）。
5. 颜色：每款可订颜色数=1色=10打。
6.生产
.在客户同意产品样品并提供必要的材料后开始生产。
.订单协议后，生产时间大约需要 10-14 个工作日。
.客户可以订购已经准备好的吊牌/标签。
七、付款
.客户应在生产开始前支付 50% 的预付款。
.客户需要在产品交付时全额付款。
.提单将在客户结清付款后发送。

纺织品

最小起订量：4卷
为什么选择 Kahayan Emerald Textile？
.质量保证
.最好的价钱
.独特的布
.库存确定性

面料类型
.吊坠针织
.波浪针织
.小针织
.破折号针织
.纯粹的皱纹
.生姜针织
.针织罗纹
.针织华夫饼
.排针织
.丝缎
.顶级水肺
.樱花
.迷雾巷
.针织层
.春棉
.软皱纹
.羊毛薄饼
. Shakila（棉丝）
.斜纹府绸
.人造丝斜纹布
.人造丝 30s
.粘胶针织
.雪花针织
.人造丝氨纶
.巷针织
.灯芯绒针织

如何订购
1.确定你需要的面料类型
2.联系我们：确定所需面料类型后，联系我们以获得更完整的产品信息和订购信息。
3. Order Note / Order Catalog : 之后当您的布料需求完成后，我们会出具order note说明您订购的价格和数量，或者您也可以提前向我们订购目录以便亲身感受.
4. 付款及发货
.订单无误后，付款流程将进行到账户。
.在我们确认付款后，订单将发送到您选择的目的地。

缎面丝绸印花/定制印花

最小订购量：20,000 码/18,300 米/60,000 英尺。
好处
. 5.000 码/主题（包括 3/4 种颜色）

_cc781905-5cde-31935-f_bb3d_用各种图案创造你喜欢的面料

如何订购
.咨询我们。
.为面料制作图形设计。
.创建销售订单。
. 50%预付款的发票。
.布料运送到您的目的地。

Do you ship internationally?

We do ship to other countries on the basis of the order quantity & other requirements.
Do you manufacture your products locally?

No, our company provides export services for clothing suppliers.
What are the popular types of Kahayan Emerald company exports?

Our company specializes in exporting high-quality, fashionable bulk apparel such as T-shirts, Polo Shirt and Blouses.
What services does Kahayan Emerald offer?

We offer bulk apparel, including wholesale collections that can be relabeled under your brand name. We also provide a range of additional services, such as embroidery, printing, and custom designs, that can be tailored to customize your clothing items. Additionally, we offer textiles, as well as OEM, ODM and CMT services.
What is the minimum order quantity?

Here are our minimum order quantities for each product: WHOLESALE: Collection Minimum Order: 60 pcs / 5 dozens (mixed items) Minimum Order of 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags* CUSTOM DESIGN: Minimum Order: 60 pcs / 5 dozens (each with 1 design) *Receive free Labels & Hand Tags*
Can I request for a sample before placing an order?

Yes, you can request a sample from us. We offer samples for a nominal fee, which will be credited towards your final order amount. To request a sample, please provide us with the product details including the design, color, size, logo design, etc., as well as the order quantity, shipping destination, and payment information. Please contact us and we will be happy to assist you with your sample request.
How many days for sample processing?

The processing time for samples is typically 7 working days.
What is the average turnaround time for an order?

The turnaround time for an order varies depending on the quantity and complexity of the order. However, we strive to deliver orders within 4-6 weeks from the time of order confirmation.
Can you provide custom packaging?

Yes, Kahayan Emerald can provide all of customers' standard labelling and packaging requirements. Any special request should be discussed further.
How long does it take to produce and deliver?

The production time for orders varies depending on the quantity and complexity of the order. However, we typically provide a delivery time of 60-90 days from the time of order confirmation.
What is your policy for defective or damaged items?

At Kahayan Emerald, we strive to ensure that all of our products meet our high standards of quality and are carefully inspected before they are shipped. Please note that returns will not be accepted without prior approval. Additionally, complaints concerning the natural character of the products (e.g. variations in color, texture, or pattern) are not accepted, as these are a normal part of the production process for handmade and artisanal products. Please also note that shipping charges are not refundable.
What is your policy for returns and cancellations?

Our policy for returns and cancellations will be outlined in the sales agreement. We generally do not accept returns or cancellations for custom-made products.
How do I place an order?

Wholesale: You can place an order on our website, and we will receive it. We will be in touch soon to arrange the details, payment, and delivery. Custom design: Prepare a design draft. Consult with us about the desired material and design. We will make patterns and samples for you to check. Once you are satisfied with the sample results, you can place your order with us. Noted: Purchase Order is mandatory to be sent by email. We require a 70% advance payment before we start production. Please contact us if you do not receive any order confirmation within 5 business days from the date of placing your order. Any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. If no communication is received past this period of time, we will assume that the order has accepted the Permits Import (PI) with no revision needed.
What information do I need to provide when placing an order?

When placing an order, you will need to provide the following information before check out in our website: product details (design, color, size, etc.), order quantity, shipping destination, and payment information.
How can I make payment?

We accept payment through By Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
Can I make changes to my order after it has been placed?

Yes, you can make changes to your order after it has been placed, any order modifications must be notified, in writing, within 5 business days of the receipt of order confirmation. Please contact us as soon as possible to make any necessary changes.
How will I be informed about the status of my order?

We will keep you informed about the status of your order through regular updates via email and phone. You can also log in to your account to check the status of your order at any time.
What are Kahayan Emerald payment terms?

We refer to payment through FOB (Free on Board) payment terms, which means that the buyer is responsible for paying for shipping and any related costs once the goods have been loaded onto the shipping vessel. Our standard payment terms are Net 30, which means that payment is due 30 days after the invoice date.
What are the payment options available from Kahayan Emerald?

We accept payment through Telegraphic Transfer (T/T) and major credit cards. We will provide you with payment instructions when you place your order.
How much of the payment is required upfront?

The amount of payment required upfront will depend on the type of shipment and the payment terms agreed upon. For Express Courier shipments, we require cash payment only. For container shipments, we require a telegraphic transfer (T/T) of 50% advance down payment before the start of production, with the balance due before shipment. After we email and courier a hard copy of the Bill of Lading (BL), the remaining balance payment is due. We understand that each shipment may have unique requirements, so we are open to discussing any special payment terms that may be needed. We are committed to ensuring that our payment terms are clear and transparent, so please do not hesitate to contact us if you have any questions or concerns about payment requirements.
Are there any additional fees or charges that I should be aware of?

Additional fees or charges, such as shipping, handling, and customs duties, may apply and will be outlined in the sales agreement.
What is your policy for late payments?

Our policy for late payments will be outlined in the sales agreement. Late payments may result in interest charges or the suspension of production and shipping.
Will I receive a receipt or invoice for my payment?

Yes, you will receive a receipt or invoice for your payment. This document can be used for accounting and tax purposes. Additionally, if you require any additional import documents, please let us know and we will do our best to provide them to you.
Is there a discount available for early payment or larger orders?

We offer a discount for larger orders, and we will provide you with the details before or after you place your order.
Who pays for shipping?

In FOB (Free on Board) terms, the buyer is responsible for paying for the cost of shipping the goods from the port of origin to the destination port. This means that the buyer is responsible for arranging for and paying for the shipment of the goods, including any transportation costs, insurance, customs fees, and other expenses. The seller is responsible for delivering the goods to the port of origin and loading them onto the shipping vessel. However, once the goods are loaded onto the vessel, the buyer assumes all responsibility and liability for the shipment until it reaches its final destination. If you have any questions or concerns about shipping or shipping costs, please contact us for more information.
Is it Kahayan Emerald's responsibility to arrange the shipment?

Both the buyer and Kahayan Emerald can arrange the shipment. The specific arrangements for shipping will depend on the agreement reached between the two parties, and may vary depending on the nature of the goods being shipped, the distance involved, and other factors. If the buyer arranges the shipment, they will be responsible for coordinating with a shipping provider, arranging for transportation, and paying for shipping costs. If Kahayan Emerald arranges the shipment, we will work with our trusted shipping partners to ensure that your goods are delivered safely and on time. We will also provide you with all the necessary information and documentation related to the shipment. If you have any questions or concerns about shipping or shipping arrangements, please contact us for more information.
What is the mode of transportation shipments?

We offer two main modes of transportation for our shipments: air freight and sea freight. Air freight is the fastest and most reliable option for shipping small to medium-sized orders, particularly those that are time-sensitive or have specific delivery requirements. Air freight is ideal for orders that need to be delivered quickly, as shipments can be scheduled on regular flights and delivered within a matter of days. However, air freight can be more expensive than sea freight, particularly for larger orders or those with heavier items. Sea freight is the most cost-effective option for shipping large orders, particularly those with heavy or bulky items. Sea freight can accommodate large quantities of goods and offers lower shipping rates than air freight, making it ideal for customers who are looking to save on shipping costs. However, sea freight is typically slower than air freight and can take several weeks to reach its destination, particularly for international shipments. We work with a range of trusted shipping partners to ensure that our customers receive their orders as quickly and efficiently as possible, regardless of the mode of transportation chosen.
What is the average lead time for shipment?

The average lead time can vary depending on the nature of the goods being shipped, the distance involved, and other factors. Generally, once the order is confirmed and payment is received, we will work to prepare your shipment and arrange for transportation. Estimated delivery times will depend on the destination, but we can provide you with some estimated delivery times to popular destinations: AIR FREIGHT Singapore: 2-4 working days Malaysia: 3-5 working days Japan: 3-6 working days China: 3-7 working days South Korea: 3-7 working days Australia: 4-6 working days United States: 5-8 working days United Kingdom: 5-8 working days Germany: 5-8 working days SEA FREIGHT FCL Singapore: 1-3 days Malaysia: 2-4 days Japan: 7-14 days China: 10-14 days South Korea: 10-14 days Australia: 7-14 days United States: 25-35 days United Kingdom: 25-35 days Germany: 25-35 days SEA FREIGHT LCL Singapore: 2-5 days Malaysia: 4-8 days Japan: 6-10 days China: 8-12 days South Korea: 10-14 days Australia: 7-14 days United States: 14-28 days United Kingdom: 21-35 days Germany: 21-35 days Please note that these delivery times are only estimates and may vary depending on the specific circumstances of each shipment.
What is the packaging method?

Usually, a transparent plastic packaging is used for individual items with dimensions of 23cm x 35cm, 25cm x 35cm, and 30cm x 37cm, which are then packed in sacks. The estimated normal content for each sack is 100-130 pieces with an average weight of 58-60kg. The sack dimensions are approximately 25cm in length, 70cm in width, and 102cm in height.